Receptionist

Job Description

Job Description

Receptionist – Immigration Law Office Location:

500 N. Central Ave., Suite 720, Glendale, CA 91203 Work Arrangement:

In-person only — remote work is not available. About Us We are a dedicated immigration law firm committed to serving our community with professionalism, compassion, and excellence. We are seeking a reliable, organized, and bilingual

Receptionist (English/Spanish)

to join our team and serve as the first point of contact for our clients. Position Overview The Receptionist will welcome clients, answer phone calls, schedule appointments, and provide administrative support to ensure smooth daily office operations. The ideal candidate will have excellent communication skills, a professional and friendly demeanor, strong organizational abilities, and the ability to thrive in a fast-paced legal environment. Key Responsibilities Greet clients and visitors in a professional, courteous, and welcoming manner. Answer and direct incoming phone calls, emails, and messages promptly. Schedule appointments and maintain the office calendar. Assist clients with intake forms and collect preliminary case information. Direct case-related questions to the appropriate attorney or legal staff member. Provide administrative support to attorneys and paralegals as needed. Maintain accurate records and handle confidential client information appropriately. Keep the reception area organized and presentable. Accept and process client payments, provide receipts, and maintain accurate payment records. Follow up with clients regarding outstanding balances, overdue payments, and payment arrangements in a professional and courteous manner.

Requirements Bilingual in English and Spanish (required). Ability to work in person at our Glendale office; remote work is not available. Strong verbal and written communication skills. Proficiency in Microsoft Office, including Word and Excel, and general computer skills. Excellent telephone etiquette and customer service skills. Strong organizational skills, attention to detail, and ability to multitask. Ability to handle confidential information with discretion. Previous experience in a receptionist role or immigration law office is preferred.

Compensation & Benefits Hourly pay: $20–$24, depending on experience and qualifications. Paid vacation. Paid sick leave in accordance with applicable law. 401(k) retirement plan. Health insurance stipend, subject to applicable plan terms and eligibility.

How to Apply Interested candidates should submit their resume to

View email address on click.appcast.io

. We look forward to welcoming the right candidate to our team!