Animal Adoption Specialist Lead

Posting Date05/29/26Application Deadline06/01/26Pay RangeAnticipated Hiring Range: $21.25 - $27.13 hourlyFull Pay Range: $21.25 - $33.00 hourlySalary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification. This position is eligible for overtime compensation for all hours worked over 40 in the designated workweek.Job TypeUnclassifiedDepartmentAnimal Care and ControlAbout the PositionAre you a passionate animal advocate with a desire to nurture and improve the lives of homeless animals? As one of the largest animal shelters in the nation, we need your support to make a difference!Maricopa County Animal Care & Control is seeking a motivated and diligent Animal Adoption Specialist Lead for our adoption team, focusing on the animal matchmaking process. You will provide leadership and guidance to our team of Shelter Adoption Specialists while advocating for the animals in our care and promoting the health, safety, and welfare of Maricopa County's people and animals. This position requires the employee to be in the office and or customer-facing for all hours worked.Don’t miss out on this opportunity to support our shelter and your community! Apply today!About UsMaricopa County Animal Care & Control employees are committed to animal welfare and strengthening the human-animal bond in our community, and we are always looking to add talented individuals to our team. As one of the nation’s largest open-admission shelters, we work with our community to serve the animals and people of Maricopa County. Our adoptions, shelter, clinic, and animal services officer teams learn firsthand about the proper care of homeless and stray animals and work hard to help find them new homes.Proud to OfferWork with a greater purposeTuition reimbursementExceptional work-life balanceOpportunities for growth and development within Maricopa CountyLow-cost, high-value healthcare for you and your qualifying dependentsChild care benefits, including access to our on-site center Maricopa County Kids Club , dedicated to serving Maricopa County familiesPaid vacation, sick time, and parental leaveExtensive wellness program, including an incentiveEnrollment in the Arizona State Retirement System, a defined retirement benefit requiring a 12% per paycheck contribution rate that includes a 100% employer match on Day 1Want to learn more about the County’s Qualifying and Compensation Philosophy? Follow this link to learn more! Work With Us | Maricopa County, AZWe RequireThree years of experience with domestic animals in an animal welfare organization, veterinary facility, humane society, or similar animal care facilityOne year of in-person customer service work experienceHigh school diploma or GEDA combination of post-secondary education and/or job-related experience may substitute for the minimum qualifications on a year-for-year basisOther RequirementsCandidates must be flexible and able to work all shifts, including starting as early as 8 am and finishing as late as 9 pm, working weekends and holidays. Staff is assigned to any shift, with any combination of days off, based on the Department's needs.We Also ValueBilingual skills in English/SpanishJob ContributionsProvide support, guidance, and regular feedback to the Adoption Specialist in the performance of their duties and ensure daily tasks are completed efficiently and accurately. Provide feedback on staff performance to leadershipLead and participate in the adoption process, including setting up and conducting meet and greets, releasing and processing all adoption-related paperwork, writing animal bios, money handling, and opening and closing dutiesMaintain and ensure the adoption team's presence on the floor and actively engage with the general public to facilitate matchmaking and a positive customer experienceAssist with ensuring staff are onboarded and trained, and follow set policies and practicesDemonstrate excellent verbal and written skills, including clear and effective communication with others (staff, public, volunteers) that is professional, respectful, and positiveEnsure adoption areas are clean and tidy throughout the day by mopping floors, wiping surfaces in meet-and-greet and lobby areas, maintaining kennel signage/cards, and cleaning play yards and kennels as outlinedParticipate in transferring animals from location to off-site through loading and unloading transports, and updating animal locations and recordsMaintain detailed and accurate records, conduct audits of critical areas, and provide results to the adoption supervisorParticipate in drafting staff schedules and ensuring adequate and proper coverageConduct additional animal handling as needed, including restraint, walking, playgroups, and other dutiesWorking ConditionsWork is predominantly performed in an animal shelter with exposure to extreme and varying temperatures, excessive noise, dogs and cats with unknown temperaments or behaviors, animal waste and fluids, deceased animals, cleaning chemicals, and zoonotic diseasesWhile performing the duties of this job, the employee is regularly required to stand and walk on various surfaces that are sometimes slippery, uneven, or roughExerting 50-100 lbs. occasionally, 10-25 lbs. frequently, or up to 10-20 lbs. constantlyMay be assigned to work at other shelter locations based on operational needsSelection ProcedureConsideration will only be given to candidates who submit online applicationsCandidates will be contacted primarily through email and their Workday online application profileMust pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitiveMaricopa County is an equal opportunity employer and is committed to providing equal employment opportunities to all applicants. If you require a reasonable accommodation during the application process or to perform the essential functions of the position under the Americans with Disabilities Act (ADA), please contact View email address on click.appcast.io to initiate the interactive process. #J-18808-Ljbffr Maricopa County