Administrative & Customer Support Coordinator

Job Description

Job Description

We are a  small, growing woodworking and custom stair manufacturing company looking for an organized, dependable person to join our team and help support our customers, office operations, estimating, and manufacturing activities.

This is an excellent opportunity for someone who enjoys a  hands-on, varied position where no two days are exactly alike. You will work directly with customers and our manufacturing team to help keep projects moving from quotation through production.

Responsibilities

• Assist customers by phone, email, and in person
• Prepare and follow up on customer quotes and estimates
• Enter orders and maintain accurate customer and project information
• Assist with scheduling and coordinating manufacturing projects
• Communicate customer requirements to the production team
• Assist with purchasing, material tracking, and vendor communication
• Enter invoices, payments, and other financial information
• Assist with accounts receivable and accounts payable
• Maintain organized job and customer files
• Provide general administrative support for the owner and management team
• Help identify and resolve customer or production issues
• Perform other duties that help support the growth of the company

Qualifications

Required:

• Previous administrative or office experience
• Hands-on experience with QuickBooks
• Strong computer skills
• Excellent organizational and communication skills
• Ability to work independently and prioritize multiple projects
• Professional and friendly customer-service skills
• Strong attention to detail
• Reliable and dependable

Preferred:

• Experience in construction, woodworking, manufacturing, cabinetry, stair building, or another custom-product environment
• Experience preparing quotes or estimates
• Familiarity with reading measurements, drawings, or material lists
• Experience working with contractors, builders, architects, or homeowners

What We Offer

• Full-time or part-time opportunity
• Flexible schedule for the right candidate
• Opportunity to grow with a small, expanding company
• Variety in your daily responsibilities
• Direct interaction with customers, management, and the manufacturing team
• Opportunity to take on additional responsibility as the company grows
• Competitive compensation based on experience

The Ideal Candidate

We are looking for someone who is  organized, responsible, personable, and willing to take ownership of their work . The right person will enjoy working in a small-business environment where your contribution has a direct impact on the success of the company.

If you have  QuickBooks experience, enjoy working with customers, and are comfortable working in a manufacturing environment , we would like to hear from you.

Apply today:
Please submit your resume and a brief description of your experience, including your QuickBooks experience and desired full-time or part-time schedule