Call Center Representative

Call Center Representative (Full Time) Location: Davenport, IA 52803 Cardiovascular Medicine, PLLC is looking for a full-time Phone Operator in our Davenport Customer Call Center. If you have a positive can-do attitude, desire a stable professional work environment, and are looking for a career in healthcare, we want to hear from you! Key Responsibilities: Process internal and external phone calls to include scheduling appointments for new and established patients, taking messages or paging when indicated, and answering questions regarding CVM's general procedures. Maintain physician and clinic schedules. Process patient records in practice management system. Perform follow up of Phone Tree appointment reminder and recall reminder calls. Education & Experience: High school diploma or GED required. Previous experience in a reception or medical office setting preferred. Bilingual candidates encouraged to apply. Skills & Abilities: Strong organizational and time management skills. Proficient in computer technology and comfortable navigating scheduling systems. Ability to multitask in a fast-paced environment. Strong problem-solving and critical thinking skills. Monday–Friday schedule, no nights or weekends. Earned Time Off Plan. Career Stability & Growth Opportunities. Work in a respected, patient-focused specialty practice. Job Type: Full time Pay Scale: $16.48 - $22.50 per hour #J-18808-Ljbffr