2027 Summer Intern, Operations Associate (Reston, VA)

Ready to Make a Difference

ICF is seeking an Operations Associate Intern to support the Administrative Operations Services (AOS) team. This internship offers an opportunity to gain hands-on experience supporting strategic operational initiatives focused on business process improvement AI enablement data and reporting enhancements and operational modernization.

Working alongside AOS leaders and subject matter experts you will contribute to projects that improve operational effectiveness support data-driven decision-making and advance innovative solutions across the organization. This role is ideal for someone who is curious analytical collaborative and interested in the intersection of business operations technology data and continuous improvement.

This is an entry-level 10-week full time internship that begins in early June and ends in early August. This role will be hybrid from Reston VA. At this time we are unable to provide relocation assistance for internships at this time.

Responsibilities may include:

• Conducting research benchmarking and data analysis to support decision making

• Documenting business processes workflows and operational procedures

• Identifying opportunities for process optimization automation and standardization

• Supporting AI enablement reporting governance and operational improvement initiatives

• Assisting with data collection validation and reporting activities

• Developing reports dashboards presentations and project deliverables

• Participating in stakeholder meetings and tracking action items and project progress

• Preparing findings recommendations and executive-ready deliverables for leadership

Basic Qualifications

• By the start date completion of at least 30 college-level credit hours in Business Operations Management Information Systems Data Analytics Public Administration Engineering Economics or a related field.

Preferred Qualifications

• A completed bachelors degree and enrollment verification or 9 credit hours completed in a graduate program related to Business Operations Management Information Systems Data Analytics Public Administration Engineering or Economics.
• Strong analytical organizational and problem-solving skills.

• Proficiency with Microsoft Office applications including Excel PowerPoint and Word.

• Strong written and verbal communication skills.

• Ability to work both independently and collaboratively in a team environment.

• Coursework or experience related to business analysis project management process improvement data analytics operations or technology.

• Interest in AI automation operational excellence or business transformation.

• Experience conducting research collecting data or developing presentations and reports.

• Strong attention to detail and ability to manage multiple priorities.

• Familiarity with Microsoft Power Platform Power BI SharePoint or similar business tools.

• Ability to communicate effectively with both technical and non-technical stakeholders.

Bot and Third-Party Applications

Please note that this application must be submitted directly by the applicant for consideration. Failure to do so may result in the application being excluded for consideration . Applicants needing an accommodation for disability or religious purposes in connection with the application process should contact for assistance.

Working at ICF

ICF is a global advisory and technology services provider but were not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges navigate change and shape the future.

We can only solve the worlds toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity our employees are empowered to share theirexpertiseand collaborate with others to achieve personal and professional goals. For more information please read our EEO policy.

We will consider for employment qualified applicants with arrest and conviction records.

Work Authorization and Sponsorship All candidates must be authorized to work in the United States. This position is not eligible for new H-1B visa sponsorship by ICF. Candidates who currently hold valid work authorization may be considered for a change of employer petition subject to company policy and applicable immigration requirements.

Reasonable Accommodations are available including but not limited to for disabled veterans individuals with disabilities and individuals withsincerely heldreligious beliefs in all phases of the application and employment process. To requestan accommodationplease email and we will be happy toassist. All information you provide will be kept confidential and will be used only to the extentrequiredto provide needed reasonable accommodations.

Read more about workplacediscriminationrights or our benefit offerings which are included in the Transparency in (Benefits) CoverageAct.

Candidate AI Usage Policy

At ICF we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted . This policy is in place to maintain the integrity and authenticity of the interview process.

However we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed candidates are instructed to contact us in advance at . We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.

Pay Range - There are multiple factors that are considered in determining final pay for a position including but not limited to relevant work experience skills certifications and competencies that align to the specified role geographic location education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is :

$37855.00 - $77869.00

Reston VA (VA30)

Required Experience:

Intern