TRAUMA PERFORMANCE IMPROVEMENT COORDINATOR

Cooper Norcross Health, formerly Cooper University Health Care, is a leading academic health system affiliated with Cooper Norcross Medical School of Rowan University. Headquartered in Camden, New Jersey, Cooper Norcross Health has revenues of more than $3 billion and an A+ credit rating from both S&P and Fitch Ratings.

Cooper Norcross Health has nearly 14,000 team members, including more than 2,200 nurses, more than 1,200 employed physicians representing 95 specialties and subspecialties, and more than 700 advanced practice providers.

The health system operates MD Anderson Cancer Center at Cooper as well as four hospitals – its 663-bed flagship Cooper Norcross University Hospital in Camden, its 229-bed Cooper Norcross University Hospital Cape Regional in Cape May Court House, Children’s Hospital at Cooper Norcross Health in Camden, and The Recovery Village Cherry Hill at Cooper, a substance abuse rehabilitation and inpatient treatment facility, in partnership with American Recovery Services.

Cooper Norcross University Hospital in Camden is the only Level 1 Trauma Center in South Jersey and the busiest in the region. The hospital has been recognized as a top-performing regional hospital by U.S. News & World Report’s Best Hospitals annual survey for eight years.

More than 2.54 million patients visit Cooper Norcross Health facilities annually. Its ambulatory network encompasses three outpatient surgery centers, seven urgent care centers, a wound care center, and more than 130 physician, physical therapy, and radiology offices extending from the Delaware River to the New Jersey shore.

Cooper Norcross Health, a not-for-profit health system, was named one of America’s Best Large Employers for 2026 by Forbes, ranking among the top 200 in the nation. Visit CooperHealth.org to learn more.

The Trauma Performance Improvement Coordinator is an RN who facilitates obtaining the program requirements necessary for the American College of Surgeons Level I Adult Trauma and Level II Pediatric Trauma Center verification/reverification through identification of issues, finding solutions, and collaborating to affect change. The PI Coordinator uses advanced skills in quality assessment to perform comprehensive quality of care and service audits that develop validated care standards, data repositories and outcome measurements related to trauma patient care. Collects and analyzes bench marking data, focus studies and clinical indicators. Ensures loop closure, prepares reports, presents outcomes, and participates in organizational-wide continuous improvement projects as it relates to the Trauma Performance and Patient Safety program.

Major Responsibilities

• Work in close collaboration with the Trauma Program Director, Pediatric Trauma Program Manager and Trauma Medical Directors
• Takes initiative in planning, developing, organizing, and evaluation of Cooper’s Trauma Performance Improvement and Patient Safety (PIPS) Program
• Oversee and support the written Trauma PIPS plan. This will include development of quality indicators, complications, and other tracking/trending.
• Coordinate performance improvement aspects of the trauma program with appropriate departments, managers, staff, and physicians.
• Assesses the need for and facilitates the development and compliance with trauma protocols, guidelines, pathways, and standard order sets.
• Assists with the development and coordination of projects that will enhance the trauma service. *Completes case reviews and analyses for contribution factors to the variance in care and/or complications
• Demonstrates an understanding of trauma surgery procedures and trauma patient care including standards of care as well as potential injury complications
• Facilitates, assists, and supports the Trauma Team in issue resolution and care facilitation.
• Participates in and provides reports for trauma and hospital meetings related to the Performance Improvement of the Trauma Program.
• Participate in the monthly interprofessional Trauma PIPS Committees

• Minimum of 5 years trauma clinical experience with strong background in trauma/ critical care required.
• Prior involvement with Quality Improvement and Outcomes management required. 

• Graduate of an accredited school of nursing required; BSN required, MSN preferred

• Current licensure as a Registered Nurse in the State of New Jersey required
• CCRN and/or TCRN preferred

• Completion of Trauma Outcomes and Performance Improvement Course within 6 months of hire
• Membership and active participation in professional organizations such as American Association of Critical Care Nurses, Society of Trauma Nurses, and/or American Trauma Society required.
• Computer proficiency in Microsoft Word, MS 365/ TEAMS and Excel are required.
• Ability to work independently/ Self-Directed with minimal supervision.