Junior Systems Administrator

Overview

The Junior Systems Administrator provides day-to-day operational support for the institution's systems, servers, cloud services, and enterprise applications. This role assists in maintaining reliable, secure, and efficient IT infrastructure across academic and administrative environments. The ideal candidate is technically curious, detail-oriented, and eager to grow into a mid-level systems administration role while supporting faculty, staff, and students.

Responsibilities

Responsible for general day-to-day systems and application support, to include, but not limited to as much of the following as possible:

• Assist with administration and monitoring of Windows Server environments, including Active Directory, file services, and group policies

• Support virtualized environments using Hyper V, including VM provisioning, monitoring, and basic troubleshooting

• Provide tier 1 and tier 2 support for enterprise platforms such as:

• Canvas

• CourseDog

• CampusGroups

• LearningSpace

• Assist in endpoint security and network protection using tools such as Bitdefender and Fortinet

• Support secure testing and academic platforms including ExamSoft

• Assist with wireless network infrastructure deployment, management, and troubleshooting

• Support and maintain print services

• Support identity and access management and MFA using Okta

• Assist with reporting and data visibility using Power BI

• Help manage and support AV control automation, broadcast, and production systems in recordings, classrooms, and event spaces

• Provision, configure, and maintain user accounts, access permissions, and security groups

• Respond to and document incidents, requests, and changes using ServiceNow, ensuring accurate and complete records

• Perform routine system updates, patching, backups, and health checks

• Troubleshoot user-reported system, application, and access issues

• Assist senior IT staff with infrastructure projects, upgrades, and deployments

• Create and maintain technical documentation, procedures, and knowledge base articles

• Identify recurring issues and recommend process or technical improvements

Qualifications

Education/Experience

• Bachelor's Degree in Computer and Information Sci. preferred.

• Bachelor's Degree preferred or at least 2 years' experience.

• Basic to intermediate knowledge of Windows operating systems and server fundamentals.

• Understanding of virtualization concepts and system administration best practices.

Knowledge/Skills/Abilities

• Strong troubleshooting, analytical, and documentation skills.

• Ability to prioritize tasks and manage multiple support requests.

• Excellent written and verbal communication skills.

• Ability to work independently and collaboratively in a team environment.

• Willingness to learn new technologies and platforms in a higher education setting.

• Experience with AV platforms such as Zoom, Microsoft Teams, or similar.

• Understanding of video editing or basic multimedia production.

• Basic knowledge of cabling and signal flow for IT and AV systems.

• Exposure to higher education IT systems and learning management platforms.

• Familiarity with identity management, MFA, and security tools.

• Basic understanding of networking concepts (DNS, DHCP, VLANs).

• Experience with audio visual systems or classroom technology.

• Familiarity with scripting or automation (PowerShell preferred).

• Experience working in ticketing systems such as ServiceNow.

Working Conditions

• Extensive Use of Computers

• Extensive time sitting/standing

• Able to lift up to 15 lbs.

Maximum Salary

USD $60,000.00/Yr.

Minimum Salary

USD $48,000.00/Yr.

Touro University offers a comprehensive benefits package for full-time employees which includes:

• Full range of Health Plans

• Medical Plans (choice of EPO, PPO, High Deductible HSA)

• Flexible Spending Accounts (FSA)

• Dental Plans (PPO & HMO) and Vision Plan

• Dependent Care and Transit Programs

• Life Insurance, AD&D and Voluntary Supplemental Life Insurance

• Short-term and Long-term disability programs

• Retirement Plan (403b) - matching contribution up to 5% for eligible/enrolled employees following one year of employment (may make own pre-tax contributions immediately following employment)

• Touro University Tuition Exemption Program for eligible employees, their spouse and dependent children

• Employee Assistance Program

• Early-Release Fridays (upon approval)

• Generous Paid Time Off

• Vacation, Sick Leave, Personal Leave & Floating Holiday

• Annual Holiday Schedule

All campuses of the Touro University unite to promote our core values of Respect, Integrity, and Ethics. As an international institution with diverse and talented faculty and staff, we value an inclusive learning experience where students and employees come first.

Touro University is an equal opportunity employer. Touro University treats all employees, job applicants, and students without unlawful consideration of race, ethnicity, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth or related medical condition), age, disability, medical condition, marital status, genetic information, sexual orientation, gender, gender identity, gender expression, military service or veteran status, citizenship status, or any other classification protected by applicable federal, state or local laws. We are committed to ensuring the fulfillment of this policy in all decisions, including but not limited to, recruitment, the administration of educational programs and activities, hiring, compensation, training and apprenticeship, placement, promotion, upgrading, demotion, downgrading, transfer, layoff, suspension, expulsion and termination, and all other terms and conditions of admission, matriculation, and employment.

Inquiries or complaints concerning the non-discrimination policies should be sent to Nicole Barnett, 202 West 43rd Street, 11th Floor, New York, New York, 10036, View email address on click.appcast.io View phone number on click.appcast.io) or, alternatively, to the Chief Compliance Officer at View email address on click.appcast.io and View phone number on click.appcast.io.

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Job Locations US-NY-Middletown

ID 2026-13267

College Administration

Position Type Full-Time

Schedule Shift 9:00 am - 5:30 pm

Hours Per Week 36.5

Travel None

Category Information Technology

FLSA Status Non-Exempt

Location : Country US