Credit Operations Analyst

An exciting career awaits you At MPC, we’re committed to being a great place to work – one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment. An exciting career awaits you At MPC, we’re committed to being a great place to work – one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment. Position Summary: The Credit Operations Analyst position is part of the Customer Operations and Support Team that manages the timely receipt of cash from its customer base along with other operational tasks. The individual will report to the Customer Operations and Support Manager and will be a primary collector for Marathon’s Supply & Trading portfolio including many key accounts, with potential for other segments to be added. The role will serve as a backup for other Operation and Support team members on an as-needed basis and for cross learning. This analyst will lead the customer financial statement receipt process as well as enter such financial statement data into Salesforce with front-line analysis. Key Responsibilities: Run and review the daily delinquency report, establish a collection strategy for key accounts working with internal business partners and customers to clear outstanding balances Own portfolio analytics, identifying and elevating negative or changing payment trends Provide feedback and solutions to long-term delinquency issues via root-cause analysis Serve as the lead for the Operations and Support team Advocate for Salesforce usage, spreading the benefit of cases management Dive into the toughest accounts, eager to clear old differences with customers providing key decisions in terms of high-level cash impact accounts Drive/help lead conversations around KPIs, assisting with Order-to-Cash discussions Administer the financial statement collection process with a point of emphasis of efficiency and optimized receipt process Enter financial statement data into Salesforce including front-line analysis Share and help implement efficiency ideas for the team with a results-driven mindset Assist with various administrative functions, such as customer calls, document administration, check/wire requests, EFT draft support, etc. Respond to customer credit reference requests as needed Handle internal and external audit requests for the team Minimum Qualifications: High School Diploma or GED equivalent required. Four (4) years experience in Credit/Accounts Receivable, Accounting, Finance, or related field required, or Bachelor’s degree in Business, Finance, Accounting, or related discipline. Shift focus from tactical execution to a more strategic mindset by identifying underlying trends, conducting root cause analysis, and recommending long-term solutions is preferred. As an energy industry leader, our career opportunities fuel personal and professional growth. Location: Findlay, Ohio Additional locations: Job Requisition ID: 00023164 Location Address: 539 S Main St Education: High School (Required) Employee Group: Full time Employee Subgroup: Regular Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, reproductive health decision-making, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship or any other status protected by applicable federal, state, or local laws. If you would like more information about your EEO rights as an applicant, click here. If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP, please contact our Human Resources Department at View email address on click.appcast.io. Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation. Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement. Detailed benefit information is available at hired candidate will also be eligible for a discretionary company-sponsored annual bonus program. Equal Opportunity Employer: Veteran / Disability We will consider all qualified Applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws. In reviewing criminal history in connection with a conditional offer of employment, Marathon will consider the key responsibilities of the role. #J-18808-Ljbffr