Seasonal Keyholder

The Role Seasonal keyholder assisting the management team in achieving sales targets, maintaining smooth store operations, and acting as the on‑duty leader in the manager’s absence. Part‑time: 28–30 hours weekly. Location: Woodbury Common Premium Outlets, 548 Debry Lane, Central Valley, NY 10917. What You Will Do Deliver outstanding customer service and create memorable client experiences that reflect the luxury brand. Support sales goals through product knowledge, client engagement, and relationship building. Assist with opening and closing procedures, including cash handling, security protocols, and store readiness. Act as a key holder and leader on duty in the absence of store management. Support visual merchandising standards and maintain an elevated store presentation. Assist with inventory management, stock replenishment, cycle counts, and shipment processing. Coach and support team members to ensure a high level of customer service and operational execution. Help maintain compliance with company policies, procedures, and loss prevention standards. Resolve customer concerns professionally and, when necessary, escalate issues. Support special events, promotions, and clienteling initiatives. Assist with receiving, unpacking, processing, and replenishing merchandise shipments in a timely and accurate manner. Maintain organization and cleanliness of both the sales floor and backroom to ensure an efficient and elevated shopping experience. Ensure products are properly stocked, displayed, and stored according to company standards. Support inventory accuracy through proper merchandise handling, stock rotation, and organization of back‑of‑house areas. What You Will Need Must have a High School Diploma or GED, some college. Minimum of 2 years of sales experience, preferably in beauty, exceeding sales goals. Minimum of 2 years of customer service experience. Some management or leadership experience preferred. Preferred languages: Mandarin, Cantonese, Japanese, Portuguese. What You Can Expect From Us An entrepreneurial environment where passionate and innovative teams collaborate. Respect, teamwork, and collaboration at the core of how we work. A workplace culture that prioritises employee wellbeing with opportunities to engage in initiatives such as mental health support, the Charity Committee, and DE&I communities (region dependent). A broad range of benefits, including flexible working, competitive salaries, health and wellbeing offers, pension/retirement options dependent on location, insurance options, and more. Learning and development opportunities. Pay: $18–$21 per hour. Molton Brown is part of Kao, a company that values diversity and inclusivity. We respect and trust one another in a collaborative environment. #J-18808-Ljbffr AFM - Association Française du Marketing