Kids Zone Attendant

Job Description

Job Description

Join Our Team and Be Apart Of Our Mission!

Job Summary:
The Kid’s Zone Attendant (KZA) ensures that the Kid’s Zone delivers a safe and positive experience for the child(ren) and the parents/guardians.              

• Responsible for ensuring the Kid’s Zone is running a Safe, Clean, and Well-Maintained area of the club
• Ensure that the Kid’s Zone team are following company expectations of being on time, and in uniform as required for the position
• Required to ensure safe and interactive atmosphere for the child(ren) in the Kid’s Zone
• Administers activities in a professional and appropriate manner while on duty
• Follows all Kid’s Zone policies and procedures
• Enforces company Policies and Procedures when it comes to Parent/Guardian management

Organizational Relationship
Reports to : Assistant General Manager (AGM) and the General Manager (GM)
And in some circumstances the Kid’s Zone Supervisor (if applicable)

Essential Duties & Responsibilities :
The Kid’s Zone Attendant is responsible for performing the following activities for the club:

CHILD CARE
•    Supervise activities of all assigned children in the Kid’s Zone area and ensure child(ren)
remain in designated area
•    Provide child care to children including paging parent/guardian if necessary to assist with 
discipline issues and attending to personal needs (i.e., diaper changing).
•    Participate and entertain children with games or other approved activities
•    Administer first aid to children in accordance with company policy

CUSTOMER SERVICE
•    Ensure parent receives a copy of Kid’s Zone Policies and Procedures, and completes   
the required Child Information Card as well as, answers any questions relating to the 
Child Information Card
•     Report any incidents to club management (ensure to fill out an Incident Report 
Form)
•     Report all member complaints to the club management
•     Report any child health concerns to the club management
•     Responsible for general cleaning duties in Kids Zone including disinfecting toys

ADMINISTRATION
•    Ensure parent/guardian has signed Kid’s Zone Child Information Card
•    Ensure individuals Checking-In or Checking-Out the child(ren) are listed on the Kid’s Zone Child Information Card and the Kid’s Zone Check-In/Check-Out System
•    Ensure parent/guardian scans Key Tag or (signs manual sign sheet) when checking in and 
checking out child(ren)

QUALIFICATIONS
Knowledge, Skills & Abilities:
•     Patience in dealing with children and members
•     Strong communication and interpersonal skills
•     Attention to detail
•     Energetic and Friendly

Certifications/Educational Level:
•     High School Diploma or GED required
•     Cardiopulmonary Resuscitation (CPR) from an approved organization (within 30 days of 
employment)

Experience:
•     6-12 month’s child care experience preferred having worked with infants, toddlers, and
children ages 6 months up to 12 years of age

Physical Requirements:
•     Must be able to stand, reach with hands and arms; stoop, kneel, crouch, crawl and walk, 
talk and hear
•     Use hands to climb or balance.
•     Employee must occasionally lift and/or move up to 50 lbs.

Work Environment:
•     While performing the duties of this job, regularly exposed to moving mechanical parts
•     The noise level in the environment is occasionally loud

This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant