Manager Clinical Nutrition and Dietetic Internship Program - FT - MRHS

Manager, Clinical Nutrition And Patient Services

Location: Hollywood, Florida

At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.

Summary

The Manager provides leadership and oversight for clinical nutrition and patient services ensuring high-quality, patient- and family-centered care across the organization. This role is responsible for the development, coordination, and oversight of the dietetic internship program, ensuring the organization meets and maintains regulatory and compliance requirements necessary for accreditation in collaboration with leadership. Fifty percent (50%) of time will be allocated to management of this program.

Responsibilities

Collaborates with food service, medical staff, nursing, and allied health professionals to support multidisciplinary patient care. Educates interns in collaboration with internal and external subject matter experts and maintains documentation of learning activities, competency achievement, and internship projects. Ensures compliance with food safety and sanitation standards and regulations. Ensures achievement of the dietetic internship program's goals and objectives through collaboration with interns, preceptors, and advisory board members, while maintaining compliance with program and accreditation standards. Develops, updates, and implements clinical and patient services policies, procedures, and quality initiatives, including those supporting the dietetic internship program, and partners with leadership to align clinical nutrition and patient services operations. Oversees and guides the development, implementation, and evaluation of individualized nutrition care plans, ensuring timely completion of nutrition interventions, and compliance with regulatory, accreditation, and professional standards through ongoing chart audits. Coordinates and oversees employee scheduling, daily staffing assignments, and departmental productivity. Provides leadership, training, coaching, and mentoring to clinical and patient services staff, communicates departmental goals, and priorities, and manages performance evaluations and corrective actions in accordance with organizational policies. Oversees the recruitment, advising, evaluation, and counseling of dietetic interns. Monitors patient meal service quality. Addresses patient complaints, grievances, special requests and escalated issues. Maintains ACEND accreditation standards for the dietetic internship program, including oversight of intern records, curriculum and program evaluation, complaint management, and timely submission of fees, documentation, and reports.

Competencies

ACCOUNTABILITY, ACCURACY - FOOD SERVICE MGT, CLINICAL POLICIES AND STANDARDS, CUSTOMER SERVICE, LEADING AND COACHING, PATIENT AND FAMILY CENTERED CARE, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR

Education and Certification Requirements

Masters (Required)Dietetic Technician, Registered (RDT) - Commission on Dietetic Registration (CDR), Dietitian/Nutritionist License (ND LICENSE) - State of Florida (FL)

Additional Job Information:

Complexity of Work: Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Required Work Experience: A minimum of two (2) years' experience as a clinical dietitian required. Prior experience in staff leadership or supervision is strongly preferred. Prior experience in directing a dietetic internship is strongly preferred. Other Information: Additional Education info: Master's degree in Dietetics, Nutrition, or a related field.

Working Conditions and Physical Requirements:

Audible Speech = 60%

Bending and Stooping = 60%

Biological Hazards - Respiratory = 40%

Biological Hazards - Skin or Ingestion = 40%

Blood and/or Bodily Fluids = 40%

Computer Monitor = 60%

Depth Perception = 60%

Distinguish Color = 60%

Extreme Heat/Cold = 60%

Heating Devices = 40%

Keyboard Entry = 60%

Kneeling = 40%

Lifting or Carrying 0 - 25 lbs Non-Patient = 60%

Lifting or Carrying 26 - 75 lbs Non-Patient = 40%

Moving Mechanical Parts = 60%

Needles/Sharp Objects = 60%

Potential Electric Shock = 40%

Pushing or Pulling 0 - 25 lbs Non-Patient = 60%

Pushing or Pulling 26 - 75 lbs Non-Patient = 40%

Reaching = 60%

Repetitive Movement Hand/Arm = 60%

Seeing - Far = 60%

Seeing - Near = 60%

Sitting = 60%

Smelling Acuity = 60%

Standing = 60%

Taste Discrimination = 60%

Walking = 60%

Wet or Slippery Surfaces = 60%