Event Sales Manager

Job Description

Eden Events | St. Charles, IL 60174

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Location: 1 Illinois Street, St. Charles, IL 60174

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Company: Eden Events

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Contact: View phone number on ziprecruiter.com | View email address on ziprecruiter.com

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About Eden Events

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Eden Events is a distinctive event venue located in the heart of downtown St. Charles, Illinois, along the scenic Fox River. With beautiful river views, a handcrafted bar, and an elegant bridal suite, we offer a memorable setting for weddings and special celebrations. We are seeking a motivated, personable, and detail-oriented Event Sales Manager to join our team. This individual will play a key role in driving venue sales, building meaningful client relationships, and creating an exceptional experience from the first inquiry through the booking process. The ideal candidate is a natural relationship builder with a strong sales mindset, a genuine passion for hospitality, and the ability to work independently in a fast-paced environment.

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Key Responsibilities Sales & Lead Management

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• Respond promptly and professionally to incoming inquiries via email, phone, Zola, WeddingPro, and other lead-generation platforms.
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• Conduct engaging venue tours and consultations, showcasing the venue's features, packages, and event capabilities.
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• Build rapport with prospective clients, identify their needs, and confidently guide them through the sales process.
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• Prepare and send proposals, pricing information, contracts, and follow-up communications.
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• Manage the sales pipeline from initial inquiry through signed contract and booking confirmation.
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• Proactively follow up with prospective clients to convert leads into confirmed events.
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• Maintain accurate lead records, client communications, and booking information within Perfect Venue.
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Client Relationship Management

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• Build and maintain strong relationships with clients following booking to support a seamless transition into the planning process.
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• Deliver thoughtful, personalized service that reflects Eden Events' commitment to generosity and hospitality.
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• Serve as a reliable point of contact for sales-related questions and coordinate handoffs to the appropriate event management team.
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• Cultivate positive relationships with wedding professionals, vendors, and other industry partners to encourage referrals and generate new business.
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Marketing & Social Media

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• Manage and contribute to Eden Events' social media presence, including content planning, posting, and audience engagement.
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• Collaborate on promotional campaigns, open houses, and other initiatives designed to generate qualified leads.
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• Monitor engagement and lead sources to help identify effective marketing strategies.
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Reporting & Business Development

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• Track and report on inquiries, tours, conversion rates, confirmed bookings, and sales performance.
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• Maintain organized and accurate sales reports and CRM records.
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• Identify opportunities to improve lead conversion, increase revenue, and strengthen the overall sales process.
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• Monitor market trends and competitor offerings to help keep Eden Events competitive.
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• Consistently work toward established sales goals and contribute to the venue's continued growth.
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Qualifications & Requirements

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• Previous experience in event venue sales, wedding sales, hospitality sales, or a related client-facing sales role.
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• Proficiency with Perfect Venue is strongly preferred.
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• Excellent written and verbal communication skills, with a professional and personable approach.
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• Strong organizational skills and attention to detail, particularly when managing multiple leads and follow-ups.
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• A proactive, self-motivated work style with the ability to manage priorities and work independently.
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• A genuine passion for hospitality, generosity, and creating exceptional client experiences.
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• Strong relationship-building and negotiation skills, with the ability to confidently communicate pricing and close sales.
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• Comfort using social media platforms and creating engaging content for business marketing.
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• Ability to interpret sales data, maintain accurate reports, and work toward measurable goals.
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• Flexibility to accommodate occasional evenings or weekends for venue tours, open houses, and client appointments as needed.
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How to Apply Interested candidates are encouraged to contact Eden Events to learn more about the opportunity.

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Eden Events

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1 Illinois Street, St. Charles, IL 60174

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View phone number on ziprecruiter.com

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View email address on ziprecruiter.com