Bartender

Innisfree Hotels is an inclusive workplace situated at Bikini Beach Resort PCB. We are looking for a Bartender or Mixologist to mix and serve alcoholic beverages to all guests. Responsibilities Daily duties include verifying the identification and age of customers, preparing and serving alcoholic beverages, accepting payment, cleaning glasses and bar utensils, and balancing cash receipts to record sales. Approach all interactions with guests and employees in a friendly and service‑oriented manner, maintaining a positive demeanor. Promote a positive and caring work environment by addressing and resolving any conflict in a calm and poised manner. Engage and create a positive experience for guests. Verify identification and age requirements of customers. Make a variety of popular and creative cocktails and be familiar with different types of wine and beer. Takes beverage orders from guests. Prepare and serve beverages that are both alcoholic and non‑alcoholic, following recipes and procedures for crafting specialty beverages. Sell or influence others for upselling and suggestive selling. Make drink suggestions based on customer tastes and preferences. Stock beer and wine, wash utensils, glasses, and tools, and wipe down surfaces. Maintain the bar area and ensure that all products, drinks, and cups are readily accessible and available during an event. Arrange bottles and glasses to create attractive displays. Collect payments from guests, process credit card transactions, and accurately manage cash transactions, settling tabs before the end of events. Keep an eye out for potentially unsafe situations and over‑indulgence and ensure that no alcohol is consumed by minors by checking IDs and responding appropriately to violations of state laws or regulations. Maintain a friendly attitude, attending all guests in an efficient and prompt manner. Demonstrate a thorough knowledge of food and beverage products, menus, and promotions. Provide guests with information about facilities, attractions, and activities in or outside the property. Organize special functions as directed by management. Stay current and up to date with all hotel’s special events. Project a professional manner with an emphasis on hospitality and guest service. Handle guest complaints and solve problems to the degree possible. Perform any other duties as assigned by management. Qualifications Must have a high school diploma or equivalent. Minimum 1 year of bartending and customer service experience required; hospitality industry preferred. Ability to interpret a variety of instructions provided in written, oral, or scheduled form. Strong reading, writing, and speaking skills in English to communicate with guests and team members. Knowledge of reservation and POS systems. Ability to work with computers and good knowledge of operating software preferred. Must be able to multi‑task and be detail oriented. Must be a team player. Ability to work independently with minimal supervision in a high degree of autonomy. #J-18808-Ljbffr