Family Support Specialist

Job Description

Job Description

Description:

Easterseals Blake Foundation is celebrating 75 years of continued service in Arizona. We have expanded our services to better serve our community members. We are now one of Arizona's top providers of comprehensive behavioral health services, child welfare, and services for individuals with intellectual and developmental disabilities. We serve more than 40,000 individuals and families across 10 counties in Arizona. Are you ready to make profound, positive differences in people's lives every day?

We offer our full-time employees the following benefits:

• Medical, Dental, and Vision
• 403b and a 50% employer match up to 3%
• Flexible Spending Account and Dependent Flexible Spending Account 
• Health Savings Account
• Voluntary Life insurance
• Voluntary Short-term Disability insurance
• Critical Illness insurance
• Accident insurance
• Employer paid life insurance, long-term disability insurance, and Employee Assistance Program

General Position Description: Responsible for providing behavior management, parenting guidance and support services to children birth through 18 years old and their families or caregivers in-home and in the community.

Essential Duties and Responsibilities:

1. Assesses the member’s behavioral health needs and eligibility for services. Completes developmental screening and assessments of the child to guide treatment and recommendations. 
2. Provides comprehensive assessments, annual assessments, and offers supportive services. Screens, evaluates and schedules referred members who may need behavioral health services.  
3. Coordinates communication between the family members or natural supports and other providers or community agencies to ensure understanding of services and coordination of care. This includes but is not limited to assisting with scheduling appointments, attended telemed appointments, arranging transportation, participating in CFTs and ARTS, and coordinates with hospital for d/c appointments.  
4. Implements behavior support strategies, caregiver guidance, education, and support services based on the specific needs of the child and family. Encourages and models appropriate parenting skills and behavior support/modification techniques. 
5. Provides support services like case management, personal assistance, family support, peer support, respite care, and transportation services to enrolled members.
6. Performs crisis intervention and solution-focused interventions.
7. Maintains EBF productivity, timelines, and quality standards set forth by EBF.
8. Provides complete documentation and reporting of member behavioral health services in accordance with agency and funding requirements. Maintains member records in accordance with agency and funding source requirements.
9. Participates in the process of ongoing professional development and meetings. Maintains comprehensive communication among all contacts within the agency, members, and external agencies. Models professional standards and ethics in accordance with EBF Code of Conduct, Strategic Plan, Mission, and Vision. 
10. Performs other duties as assigned.

Minimum Requirements: High School Diploma/GED with 1 years of behavioral health or related work/volunteer experience or an Associate’s/Bachelor’s degree in Behavioral Health required. The education and experience level will determine the position level of Behavioral Health Technician (BHT) or Behavioral Health Professional (BHP). Bilingual (Spanish) preferred.  

Regulatory:

1. Must be at least 21 years of age. 
2. Current, unrestricted AZ driver’s license with no more than two (2) minor moving violations or one (1) accident within the past three (3 years). Three (3) years of driving experience required.
3. Transportation for daily visits, to attend trainings, and perform other work-related activities. Organizational vehicles may not be available at all times. 
4. Must be able to pass a criminal background check prior to employment and regular checks for the duration of the employment.
5. Ability to obtain and maintain an AZ DPS Level 1 fingerprint clearance card (employer provides).
6. CPR and First Aid certification (Employer provides).
7. Satisfactorily Completed Competency Checklist within 3 months of hire.

Skills/Job Knowledge/Abilities: Must have a strong clinical knowledge of development across the life span and knowledge of best practices when working with diverse populations with trauma backgrounds. Extensive knowledge of managed care systems, AHCCCS/Title XIX medical assistance screening, and ADHS policies and practices. Able to establish and maintain a team atmosphere of communication and collaboration for all that reach out to the Department. Must be self-directed and be sensitive to cultural and linguistic diversity. Must be able to utilize DSM-5-TR to diagnose older children, adolescents and adults and the crosswalk to the DC-0-5 to provide diagnoses or diagnostic impressions for young children.  Must remain calm and non-defensive with a supportive attitude during stressful, potential crisis, and crisis situations. Must be able to work in an extremely stressful environment where there are considerable mental and emotional demands. Must be able to manage high volumes and unpredictability of work. Must be able to remain flexible and reprioritized according to the changing demands of the day. Maintains a professional in appearance, communications, and actions. Be able to use excellent interpersonal communication skills. Possess a high level of computer proficiency. 

Working Conditions/Physical Requirements (with or without accommodation): Normal office environment with multiple interruptions in person and through computer and phone. Field position visiting different sites or homes for member care. Will work outside and inside environments, as needed. Daily travel to member homes and other locations. Interacts with employees and members of the public on a daily basis. Able to lift up to 50lbs to support member care. Visual acuity to read information from computer screens and forms and assess members' well-being. Able to communicate verbally with members and emergency personnel as needed for daily operations. Hearing ability for communication in persona, phone, and/or other electronic methods. Manual dexterity for typing and writing. Able to stoop, squat, reach, pull, push, stretch, ascend and descend stairs, stand and sit for long periods of time. Weekend and later hours are required. May be required to work additional hours or days depending on circumstances. 

Additional Information: This job description is not intended to be an exhaustive list of all possible duties, skills, job knowledge, responsibilities, and/or qualifications. EBF reserves the right to revise the job description or to assign other duties to this position. This job description is not intended to create a contract or property right to continued employment between the employee and EBF. 

Easterseals Blake Foundation and Aviva are an Equal Employment Opportunity and Affirmative action employer that promotes a work environment of inclusion and diversity. We are committed to provide employment opportunities to all candidates based on their qualifications free of discrimination based on race, color, religion, national origin, sex (including pregnancy, sexual orientation or gender identity), age, disability, veteran status, genetic information, mental or physical disability, or any other characteristic protected by law.

If you have any questions, require assistance or reasonable accommodations while seeking employment, please contact the Human Resource Department at View email address on ziprecruiter.com or call View phone number on ziprecruiter.com.