Front Desk Concierge 257428

Job Title: Front Desk Concierge / Medical Receptionist Location: Beverly Hills, CA Position Type: Full-Time Schedule: Monday – Friday, 8:30 AM – 5:00 PM Pay Rate: $27.00 – $30.00 per hour (commensurate with experience) About the Role A high-end medical practice in Beverly Hills is seeking a polished, professional Front Desk Concierge to manage front-of-house operations and deliver an exceptional, high-touch experience for VIP patients. Serving as the primary point of contact, this individual will seamlessly combine top-tier customer service with administrative accuracy in a sophisticated aesthetic setting. Key Responsibilities Patient Concierge & Reception: Warmly greet arriving patients, manage the check-in and check-out process efficiently, and provide an elevated service standard suitable for high-profile clientele. Scheduling & Administrative Support: Manage multi-provider schedules, book consultations, handle follow-up calls, and oversee day-to-day office organization. Communication: Answer incoming calls promptly and professionally, address inquiries clearly, and manage patient correspondence with precision. Operations & EMR Management: Process payments, update electronic health records using NextTech EMR, and maintain strict patient confidentiality. Required Qualifications Experience: Minimum 2–3 years of front desk or receptionist experience in a high-end medical setting (e.g., Plastic Surgery, Dermatology, Medical Aesthetics, or premier hospital health systems like Cedars-Sinai/Providence). Technical Skills: Proficiency with Electronic Medical Record (EMR) software (NextTech preferred) and standard office technologies. Professional Standards: Highly polished appearance, articulate verbal and written communication, strong focus on punctuality, and minimal personal device usage during business hours. Preferred Qualifications 5+ years of experience in a luxury medical spa or aesthetic practice. Demonstrated history of serving high-net-worth or VIP patients with discretion and tact. Knowledge of aesthetic treatments, medical spa procedures, or sales support. Competitive hourly pay ($27.00 – $30.00/hr) Access to comprehensive health benefits Collaborative work culture with supportive leadership in a premier Beverly Hills location #J-18808-Ljbffr Medix™