Center Manager (Full-time) - Southern California

Center Manager (Full‑time) – Southern California We want people to look + feel amazing. “Look good feel good” isn’t just a cute phrase around here. We make it happen, in real life, every single day. It’s all about innovation, personalization, and connection. No two people are ever alike, and neither are their treatments. We have high standards. Our treatments are curated from nothing but the best. We believe chic and high‑end should still be friendly and approachable. This is OrangeTwist. Your treatment shop. Fastest growing chain of aesthetic treatment centers in the United States! 24 locations and growing 7 different types of treatments in 1 shop Current eNPS score of 75 – Exceptional, world‑class score – extremely high employee satisfaction and loyalty, showcasing a strong and positive work culture. This is a pipeline job posting. While this position may not be immediately available, qualified candidates will be considered for future openings as they arise. What You Will Do Meet and exceed company revenue goals and KPIs. Direct, implement, and maintain guest experience and service standards; efficient and professional guest check‑in, friendly and educated team members, comfort and cleanliness of procedure rooms and lobby, and resolve guest problems and complaints as needed. Develop, implement, and maintain programs/processes to enhance guest satisfaction and ensure front office operations are efficient and profitable. Provide day‑to‑day guidance and oversight of subordinates; actively work to promote and recognize performance, identify problem areas, and take corrective actions. Develop team and hold accountable to the achievement of product and service sales and profitability goals. Prepare accurate and timely reports and correspondence as needed; respond to corporate requests. Submit schedule and staff hours to Regional Director for approval to ensure proper payroll management and adequate center coverage. Establish, modify, implement, and monitor systems and procedures to enhance timely and efficient workflow. Ensure center operations are maintained through appropriate planning and implementation of operations processes including ordering supplies, inventory, security system, overall cleanliness, equipment maintenance and compliance with OSHA regulations. Schedule education trainings and workshops with vendors and clinical operations, as needed, to provide staff with continuing education. Utilize marketing tools to generate new business and host successful events. Be aware of and comply with all federal, state and local labor and employment laws applicable to employees at the center including licensure of Estheticians, Nurse Practitioners, Physicians Assistants and Registered Nurses. Supervising physician will delegate management tasks (scheduling, approving PTO, etc.) to the center manager for medical providers in the center. Qualifications College degree or equivalent. Minimum 2 years experience as Center Manager, Store Manager, or similar role. Minimum 2 years experience in leadership. Minimum 1 year experience in Medspa or similar (preferred). Forward‑thinking, transparent, and inclusive company culture. Competitive salary, incentive plan, generous paid time off, sick time, and paid holidays. 401(k) employee contributions, FSA, HSA, and dependent care options. Continuing education with our own University. Employee referral bonus program, employee resource groups, and professional development. All benefits dependent on role and eligibility. Locations 1634 San Miguel Dr, Newport Beach, CA 92660 30750 Russell Ranch Rd suite f, Westlake Village, CA 91362 Schedule: 5 days a week, minimum 4 weekend days a month. Compensation: Up to $200,000 total cash. All candidate email communication will be done through an @orangetwist.com email address. If you ever receive communication regarding a job posting from an entity that does not match that or seems concerning, please contact View email address on click.appcast.io. OrangeTwist is a leading national aesthetic treatment with a mission to make our clients look + feel amazing. OrangeTwist is “your treatment shop for body, face, and skin,” offering curated treatments including Botox + fillers, CoolSculpting, HydraFacial, lasers, micro‑needling, skin and scalp care, and more. We recognize that the key to success lies in valuing the minds, experiences and perspectives of people from all walks of life. OrangeTwist is proud to value diversity and be an equal opportunity employer. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment qualified applicants with arrest and conviction records. OrangeTwist is an E‑Verify employer. Interested in building your career at OrangeTwist? Get future opportunities sent straight to your email. #J-18808-Ljbffr