Variable Operations Director

Position Summary

The Variable Operations Director oversees the dealerships Sales Used Vehicle BDC/Internet and F&I operations. This position is responsible for driving sales performance profitability customer satisfaction compliance and management accountability across the dealership group.

Essential Duties & Responsibilities

• Oversee daily Sales BDC Used Vehicle and F&I operations.

• Establish and monitor sales gross profit volume and performance goals.

• Coach and develop Sales Managers F&I Managers and sales teams.

• Monitor inventory levels aging pricing and used vehicle turn.

• Review sales F&I CSI and other key performance metrics.

• Ensure consistent sales processes and accountability across departments.

• Monitor BDC lead response appointments and conversion performance.

• Ensure compliance with dealership policies lender requirements and applicable laws.

• Assist with recruiting training and development of management personnel.

• Address performance concerns and implement corrective action plans.

• Work with General Managers and executive leadership to improve dealership profitability.

• Provide regular performance updates and recommendations to executive management.

Qualifications

• Previous automotive dealership management experience required.

• Strong knowledge of Sales and F&I operations.

• Proven leadership and team-development skills.

• Strong understanding of dealership profitability and performance metrics.

• Excellent communication organizational and problem-solving skills.

• Multi-rooftop dealership experience preferred.

Our Commitment to Diversity

We are an equal opportunity employer and value diversity in our team. We prohibit discrimination or harassment based on race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

Required Experience:

Director