Logistics Clerk

Job Description

Job Description

Robert Half is looking for a detail-oriented Logistics Clerk to support dispatch and shipping coordination for a high-volume transportation operation in Georgetown, Kentucky. This Long-term Contract position focuses on driver support, document accuracy, and effective communication between carriers and plant contacts to keep freight moving efficiently. The role is ideal for someone who can stay organized in a fast-paced environment, provide courteous service to drivers, and respond calmly when routing or trailer issues affect scheduled pickups.

Responsibilities:

• Coordinate daily dispatch activity for a large volume of freight movements, including cross-border routes and plant-related transportation needs.

• Review driver documentation and compliance records to confirm all required renewals and trip materials are complete before departure.

• Prepare and verify customs and shipping paperwork with a high level of accuracy to reduce delays, penalties, and service disruptions.

• Serve as the primary point of contact between drivers, carrier teams, and plant personnel when issues arise involving routing, trailer readiness, or missing documentation.

• Communicate timely updates to drivers and internal stakeholders so schedule changes and operational exceptions are clearly understood.

• Support the movement of materials between the supplier network and the plant while maintaining shipment visibility and service continuity.

• Deliver courteous, consistent assistance to drivers while balancing policy compliance with a practical, service-focused approach.

• Help address increased transportation volume, including cross-border activity and weather-related disruptions that may require extended work hours.

• Previous experience in logistics, dispatching, shipping and receiving, or transportation coordination.
• Strong customer service skills with the ability to communicate professionally with drivers, carriers, and operations partners.
• Excellent attention to detail, especially when handling customs forms and shipment-related paperwork.
• Proficiency with Microsoft Excel and other basic computer systems used for tracking loads and documentation.
• Ability to manage multiple priorities in a fast-paced, high-volume environment.
• Comfortable resolving problems by gathering information, following up quickly, and keeping stakeholders informed.
• Experience working with freight carriers and transportation schedules is preferred.
• Bilingual language skills are a plus, particularly for cross-border transportation support.