Transportation Operations Manager
Minnesota Service Cooperatives
Transportation Operations Manager
The Transportation Operations Manager is responsible for managing the district's in-house drivers, monitors, and trainers to ensure safe and efficient transportation is provided for all students.
Required Qualifications:
- Bachelor's degree in a job related area or an equivalent combination of education, training, and experience may be accepted
- Three years of experience in transportation operations management with either a school district, school bus contractor; or similar/equivalent program administration experience
- Two years of supervisory experience, including managing recruitment, hiring, discipline, and performance
Required Skills & Abilities:
- Excellent knowledge of Federal, State, Local pupil transportation regulations
- Excellent verbal and written communication skills
- Excellent ability to develop and maintain professional relationships with drivers, monitors, and administration
- Strong team, group facilitation, and customer service skills
- Highly organized and efficient in record keeping, scheduling, communication plans, and meeting deadlines
- Enthusiastic, adapts well to different situations, dependable, with the ability to work in a self-directed manner with a diverse group of families, colleagues, and community partners
- Proven ability to manage and prioritize daily work to achieve desired results
- Demonstrated skills to work independently and manage multiple responsibilities
- Demonstrated ability to work collaboratively and handle conflict
- Strong background in the use of technology; including Google products and HR/Payroll/Finance programs
- Experience working in a collective bargaining unit environment
- Experience with writing manuals and handbooks
- Experience with vehicle GPS tracking systems and reporting
Preferred Qualifications:
- Experience with computerized routing systems
- CDL Class B Driver's License with School Bus and Passenger endorsements
Responsibilities:
- Manage and coordinate the transportation of students to ensure the District is in compliance with Federal, State, Local regulations and District Policies and Procedures.
- Supervises and monitors daily work direction, conduct, and performance of district drivers and monitors.
- Monitors work assignments, tracking attendance and punctuality of assigned employees, and approves/denies routine time off.
- Analyzes, monitors and approves payroll records weekly.
- Oversees the training program for all in-house drivers and monitors, including effective student management strategies.
- Evaluates labor needs and determines effective strategies to attract qualified candidates and interviews, selects, and initiates candidates into the hiring and training process.
- Responds to calls from parents, school administrators, and the general public in a respectful and responsive manner, and explains applicable laws and rules to attempt to resolve specific problems whenever possible.
- Conducts reviews for employees to determine progress, areas of improvement and field general questions they have.
- Communicates with HR to monitor the progress of leaves and injuries to determine workability of employees.
- Instructs employees in departmental policy and procedures, provides guidance on how to respond to unusual and/or difficult situations; provides feedback to drivers to correct inappropriate actions and takes disciplinary action as required.
- Supervises the drug and alcohol testing program as required by federal regulations.
- Gathers and maintains information necessary for internal and external transportation reporting as needed.
- Coordinates with school administrators regarding student discipline related problems.
- Assists the Safety Coordinator with the evaluation of school sites, bus routes and student bus stops for efficiency and safety.
- Coordinates with designated staff, supervisor, drivers, and monitors in student management, investigate problems of student discipline, property damage, complaints, and implement solutions.
- Conducts fact-finding interviews in cooperation with school staff regarding parent, student, and driver/monitor concerns/complaints.
- Recruit, hire, evaluate, promote, coach, discipline and terminate staff as required.
- Assists in the ongoing evaluation of the Transportation Department and participates in continuous improvement initiatives.
- Represents the district Transportation Department at various meetings and seminars as directed by the department supervisor.
- Maintains active membership(s) in relevant professional organization(s).
- Other duties as assigned.
Independent School District No, 622, North St. Paul-Maplewood-Oakdale, does not discriminate on the basis of sex and prohibits sex discrimination in any education program or activity. ISD 622 is an equal opportunity employer and supports an inclusive workplace environment.
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