Master Plumber (ID# 737)

Job Description

Job Description

Master Plumber (Licensed)

Full-Time

Location: Chicago, IL

24/7 Emergency Plumbing & Drain Services

About Our Client

Our Client is a fast-growing, franchise-based emergency plumbing, drain cleaning, and water damage restoration company operating 24 hours a day, 365 days a year. With locations across the United States, Our Client is redefining the plumbing industry through honest, upfront pricing, rapid response times, and an unwavering commitment to customer satisfaction. Our Client is not just a plumbing company, it is a team of dedicated professionals who show up when it matters most.

Position Summary

Our Client is seeking a skilled and licensed Master Plumber to join our growing team. In this role, you will be the senior technical expert on the job site, responsible for diagnosing complex plumbing issues, overseeing installations and repairs, mentoring junior technicians, and ensuring all work meets state and local code requirements. This is a hands-on leadership role that blends technical expertise with outstanding customer service.

Key Responsibilities

• Diagnose, troubleshoot, and repair complex residential and commercial plumbing systems including pipes, fixtures, water heaters, sump pumps, and sewer lines

• Lead and perform installations of plumbing systems for new construction and remodel projects

• Respond to 24/7 emergency plumbing calls with urgency and professionalism

• Perform drain cleaning, hydro-jetting, video camera inspections, and excavation-related plumbing work

• Oversee and mentor apprentice and journeyman plumbers on job sites

• Ensure all work complies with applicable state, local, and municipal building codes and safety regulations

• Pull permits and coordinate inspections as required

• Communicate clearly with customers, explaining issues and solutions in plain language with upfront pricing

• Accurately document work completed, parts used, and time spent for billing and records

• Maintain company vehicles, tools, and equipment in proper working order

• Collaborate with dispatch and operations teams to prioritize and schedule service calls efficiently

Requirements

• Active Master Plumber license in the applicable state (required)

• Minimum 7+ years of hands-on plumbing experience, with at least 2 years at the Master Plumber level

• Comprehensive knowledge of plumbing codes, standards, and best practices

• Experience with both residential and commercial plumbing systems

• Ability to read and interpret blueprints, schematics, and technical diagrams

• Strong problem-solving skills and ability to work independently in the field

• Excellent communication and customer service skills

• Valid driver's license with a clean driving record

• Ability to pass a background check and drug screening

• Physical ability to lift up to 50 lbs, work in confined spaces, and perform tasks requiring standing, kneeling, or crouching for extended periods

Preferred Qualifications

• Experience with water damage restoration services

• Familiarity with hydro-jetting equipment and sewer camera systems

• Prior experience in a franchise or multi-location service environment

• OSHA 10 or OSHA 30 certification

• EPA or other relevant trade certifications

Compensation & Benefits

Our Client offers a competitive compensation package designed to reward experience, performance, and dedication:

• Competitive base salary commensurate with experience

• Performance-based bonuses and incentives

• Overtime opportunities; 24/7 operation means real earning potential

• Health, dental, and vision insurance

• Paid time off and holidays

• Company-supplied vehicle, tools, and uniforms

• Ongoing training and professional development opportunities

• Clear path for career advancement within a rapidly expanding company

Why Join Our Client?

Our Client was built on the belief that customers deserve honesty, urgency, and quality and so do our employees. We are a company that values our technicians and invests in their growth. When you join Our Client, you become part of a team that shows up, does the job right, and takes pride in making a difference for homeowners and businesses every single day.