Insurance Operations & CX Improvement Lead
American Family Insurance
American Family Insurance is seeking a customer experience professional for a hybrid role near Phoenix. You will translate customer insights into actionable improvements, collaborate with internal partners, and lead testing initiatives to optimize acquisition, retention, and satisfaction. The role requires strong insurance/contact center knowledge, problem solving, and MS Office proficiency. Travel up to 25% may be required, with a minimum of 10 office days per month in assigned locations. #J-18808-Ljbffr American Family Insurance
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Insurance Operations & CX Improvement Lead in Phoenix, AZ vacancy
$62k - $103k
American Family Insurance is seeking a role focused on operational excellence and customer experience. The position supports... ...subject matter expertise, process improvement, and training development.... ...operations and drive data-informed CX enhancements. The role offers a salary...OperationsRelocation package- ...a seasoned inventory and supply chain supervisor to lead the warehouse and distribution operations. You will drive the inventory control program, monitor... ...collaborate across stores and DCs, and coach a team to improve processes while ensuring accuracy and efficiency. You...Operations
- Colson Group seeks a Quality Technician Lead in Phoenix, AZ to drive daily quality operations for caster products under the Director of Quality, USA. You will support QA activities, improve inspection processes and help ensure compliance with SIP/SOP directives. You will...Operations
- ...Marketing, Sales and Client Experience. This role combines hands-on AI expertise with program leadership to scale AI-enabled operations. You will lead the department's AI Center of Excellence, develop custom GPTs and AI agents, manage training and champions programs, and...Operations
- ...Manager who will own quality initiatives across departments to improve consistency, efficiency, and customer outcomes, with autonomy... ...decision making, root-cause analysis, and collaboration with operations and leadership to build measurable quality programs, dashboards...Operations
- A leading insurance firm is looking for a Territory Manager for franchise development in Arizona and New Mexico. This unique opportunity is... ...intense training and eventually oversee their own franchise operations. Full compensation including bonuses and benefits is offered...Operations
$24.75 per hour
...unlimited earning potential! Responsibilities Leading your team to achieve store goals in... ...team to do the same. Maintaining store operations, including inventory management, a clean... ...off & Employee Assistance Program Life insurance & Continuing education support Opportunities...OperationsBi-weekly payHourly payWork at officeShift workWeekend work- American Family Insurance is looking for an Insurance Agent in Arizona. As an agent, you will manage your agency's overall operations, drive sales growth, and hire and lead your team to achieve business goals. You will need to secure Property and Casualty and Life insurance...OperationsLocal area
$18 - $21 per hour
...Shipping Lead Hot Job Phoenix - Phoenix, AZ 85040 Overview Salary Range... ...workflow issues, and opportunities for improvement. Serve as the first point of contact... .... Participate in daily production or operations meetings as needed. Inspect completed...OperationsHourly payFull timePrisma Graphic
Phoenix, AZ1 day ago- ...Purple Drive Scrum Lead & PM Roles & Responsibilities • 10+ years experience... ...leaders on Agile principles, continuous improvement, and delivery discipline. • Balance Agile... ...teams, product management, quality, operations, and executive stakeholders. • Effectively...Operations
Purple Drive
Phoenix, AZ18 hours ago - ...design and into construction monitoring and operations. You can help clients push boundaries... ...an Industrial Wastewater (IWW) Program Lead - Oil, Gas, and Chemicals Practice.Candidates... ...class efforts Committed to quality, improvement and HDR values An attitude and...OperationsFor contractors
HDR
Phoenix, AZ18 hours ago $74.1k - $148.3k
...Manages operations for a moderately complex data center, monitoring... ...and cooling, and recommending improvements aligned with industry best... ...repairs, inventory, and logistics—leading component upgrades and... ...with flexible medical, life insurance, and retirement options. We...OperationsTemporary workRemote workFlexible hoursShift workOracle
Phoenix, AZ2 days ago$17.15 per hour
...help spread our message. A Team Leader will oversee daily operations and ensure smooth workflow during assigned shifts. This role involves... ...employee performance and provide coaching or feedback to improve productivity. Address customer inquiries and resolve...OperationsShift workLa La Land Kind Cafe
Phoenix, AZ2 days ago$159.75k - $197.33k
...Title: HRIS Workday Team Lead Location: Block 23... ...develop strategies to optimize operations. Take ownership of... ...HR staff to identify system improvements and enhancements; recommends... ...company, medical and dental insurance, time off, a great 401k matching...OperationsWestern Alliance Bank
Phoenix, AZ2 days ago$16.7 - $18.7 per hour
...- $18.70/hour POSITION SUMMARY: The Shift Lead is responsible for executing restaurant operations, in conjunction with the General Manager. The Shift... ...practices, and modifies as needed to continuously improve the guest experience. Supports General Manager to...OperationsLocal areaShift workWeekend workQdoba
Phoenix, AZ4 days ago- ...Lead MechanicAs the largest global shared micromobility business, Lime is on a mission... ...role is ideal for mechanically-inclined operations professionals that want to broaden and... ...parts of our product lines that can be improved and ensure the safe working condition of...OperationsLocal areaShift workAfternoon shift
Lime
Phoenix, AZ3 days ago - ...Job Summary: The Inventory Control Lead is responsible for maintaining accurate... ...lumber product movement, and supporting operational visibility across the yard and warehouse... ...performance trends Partner with leadership to improve inventory accuracy, processes, and...OperationsLocal areaRelocation
MHX, LLC
Phoenix, AZ15 days ago $129.5k - $186.1k
...start and end their days with our workforce operating platform. Helping people get paid, grow... ...About the Role: UKG is looking for a Lead Product Manager to help define and deliver... ...adoption. • Use data to measure and improve outcomes including adoption, engagement,...OperationsLocal areaUKG
Phoenix, AZ1 day ago- ...Job Summary: The Senior Receiving Lead is responsible for leading and coordinating all cold storage receiving operations within a food manufacturing facility. This... ...accountability, teamwork, and continuous improvement. Oversee the receipt of refrigerated and...OperationsFull timeFlexible hours
Taylor Farms Pacific
Tolleson, AZ9 days ago - ...accreditation, recruitment, and the day‑to‑day operations of residency and/or fellowship programs in line with ACGME standards. You will lead and mentor a team of program... ...accreditation agencies—driving continuous improvement and operational #J-18808-Ljbffr Banner...Operations
- ...Description Client Service Team Lead We are seeking an... ...balancing people management with operational oversight and advisor... ...development, and continuous process improvement. This position is full-... ..., investment, real estate, insurance, legal, and tax planning...OperationsFull timeSummer workWork at office
PINNACLE WEALTH ADVISORS, LLC
Paradise Valley, AZ17 days ago - Assist the Store e-Commerce manager in managing the day-to-day operation of the store's e-Commerce department. Demonstrate the company... ...opening and closing procedures Learn and implement process improvements as directed by division or enterprise e-Commerce team Provide...OperationsLocal area
$21 per hour
...Job Description Open Role: Team Lead -Sending Fulfillment Center (SFC) Sign... ...directly with the Area Manager to keep daily operations running smoothly, accurately, and safely... ...integrity, driving lean process improvements, and fostering a positive, high-energy work...OperationsRelocation packageMonday to FridayFlexible hoursShift workSendoso
Phoenix, AZa month ago- Ross Stores, a leading off-price retail chain located in Maricopa, Arizona, seeks an Area Supervisor to oversee store operations. The supervisor will manage merchandise presentation, ensure... ...and security, and lead a team to improve customer service. Ideal candidates possess...Operations
- ...candidate will ensure compliance with laws, manage payroll operations, and lead a team, bringing 3-5+ years of payroll experience, strong analytical... .... This role offers the opportunity to develop process improvements, supporting HR and Finance to maintain payroll integrity...OperationsHourly payContract work
- Sendoso in Phoenix, AZ is seeking a Team Lead for the Sending Fulfillment Center to guide daily warehouse operations on the floor and mentor associates. You will partner... ...inventory integrity, and drive lean improvements across processes. This hands-on leadership role...Operations
- ...RightSource is seeking an experienced people leader to oversee AML/KYC operations, guiding a 25+ analyst team in a fast-paced, metrics-driven... ...client outcomes, quality assurance, and ongoing process improvements. You will coach Analysts and Senior Analysts, develop talent,...Operations
- ...safety-focused Maintenance Lead Technician to support and coordinate... ..., troubleshooting, and operational-support activities within... ...Participate in continuous-improvement efforts related to equipment... ...Medical, Dental, Vision, and Life Insurance ~ Paid Time Off (PTO) ~40...OperationsFull timeFor contractorsLocal areaShift workWeekend work
Marketech International Corporation USA
Phoenix, AZ9 days ago - ...Phoenix seeks a senior administrator to lead Graduate Medical Education programs, ensuring ACGME accreditation and effective operation of residency/fellowship tracks. You will... ...stakeholders. This role emphasizes continuous improvement, budget adherence, and reporting, with a...OperationsMonday to FridayDay shift
- Sendoso is hiring a Team Lead for the Sending Fulfillment Center in Phoenix. This is... ...associates and the Area Manager to keep daily operations running smoothly and safely. You will... ...accuracy, coach staff, and lead lean improvements while maintaining a positive, high-energy...OperationsHourly payRelocation packageEarly shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Insurance Operations & CX Improvement Lead. Be the first to apply!
Related searches
- operations lead Phoenix, AZ
- network operations center team lead Phoenix, AZ
- operations leader Phoenix, AZ
- middle office operations Phoenix, AZ
- investment operations Phoenix, AZ
- hr operations Phoenix, AZ
- operations tech Phoenix, AZ
- aba operations Phoenix, AZ
- lab operations Phoenix, AZ
- ticket operations Phoenix, AZ