Disaster Reconstruction Project Manager

Project Manager, Disaster Reconstruction

The Project Manager Disaster Reconstruction (PM) leads multiple disaster recovery and reconstruction projects across a portfolio of stores. The PM oversees reconstruction projectsincluding ground-up construction, rebuild, and rebranding workto ensure Extra Space Storage properties are restored to "like kind and quality" following a loss event. The PM manages all activities related to assigned reconstruction projects and reports directly to the Director of Disaster Reconstruction and Consultant Services.

The PM partners with stakeholders, and site staff to minimize operational impact during reconstruction and provides regular updates throughout all phases of the work. The PM collaborates with Risk Management, external architects/engineers, internal real estate professionals, construction managers, development managers from asset strategy, facility service management, operations partners, legal partners, and outsourced consultants during the entire project life cycle.

The PM contributes to the project team from feasibility through completion, developing scopes of work, estimates, budgets, competitive bids, and contracts during the pre-construction phase. During construction, the PM manages budgets, project schedules, and quality, and establishes and maintains effective communication throughout the project life cycle.

Duties & Responsibilities

Serve as the subject matter expert for disaster reconstruction projects and partner with internal and external stakeholders to implement organizational best practices.

Oversee a portfolio of reconstruction projects using internal and external resources, maintaining primary responsibility for scope alignment across all assigned projects.

Develop project strategies that promote efficient execution, minimize operational disruption, and support timely restoration of impacted properties.

Collaborate with external and internal design teams, Asset Strategy, Operations, Facilities, consultants, architects, and engineers to develop complete, coordinated project scopes.

Perform detailed reviews of drawings, specifications, and project documentation to ensure compliance with company standards, approved scope, applicable codes, and business requirements.

Monitor and manage project scope, schedule, budget, quality, communication, safety, and reporting throughout the project life cycle.

Review project schedules, invoices, payment applications, change orders, requests for information (RFIs), and related documentation; identify issues and provide timely direction or resolution.

Identify, solicit, and help qualify architects, engineers, general contractors, consultants, and other vendors needed to support reconstruction projects.

Manage the competitive bidding process using company-approved software and procedures, including identifying and vetting qualified general contractors, setting up bids, responding to bidder questions, evaluating proposals, and completing bid leveling.

Provide weekly project reports and post-visit updates to Operations and Facilities partners using department-approved reporting methods.

Identify process improvement opportunities that streamline daily responsibilities, strengthen project delivery, and improve coordination across internal and external teams.

Identify value-engineering opportunities that reduce costs, mitigate disaster impacts, and preserve project objectives, quality, and company standards.

Maintain complete and accurate project files, photographs, reports, and supporting documentation in approved systems, including SharePoint and Salesforce.

Assist in recruiting, onboarding and training multiple national, regional, and local project consultants, engineers, architects, and general contractors. Manage and maintain strong preferred vendor partnerships.

Provide training and coaching to consultants, general contractors, architects, engineers and company staff to reduce unnecessary expenditures by building knowledge around disaster prevention, facility maintenance, vendor management, and cost controls.

Maintains, updates, and trains all vendors on the Standards of Practices and Disaster Reconstruction Statement of Work.

Travel regularly to assess reconstruction progress and build relationships with remediation companies, consultants, operations, and development partners.

Inspect property conditions to ensure consultants and vendors are following safety, security, and facility standards.

Manage contract and financial administration in compliance with all company policies. Coordinate response to changes to the contract, project cost or project schedule.

Maintain detailed, current, and accurate project files and records including tracking of all projects, invoice management and accounting in compliance with approved estimates and insurance approved budgets. Verify with Risk Management and Partner Service Group.

Provide regular and consistent communication of project schedules, updates, and completion status to project stakeholders.

Verify the completion of work to ensure business results are achieved in compliance with company standards. This includes permit closeout and receiving Certificate of Occupancy.

Multitask effectively to execute several simultaneous competing priorities and initiatives at various stages of development and execution.

Perform other facility & Construction related development, training and departmental duties as assigned.

Qualifications

Bachelor's degree in business, construction, engineering, or related field preferred, 5-7 years' related experience or accredited education, training or an equivalent combination of education and experience considered. Professional certifications in facilities, project management or construction a plus.

Working knowledge of facility or construction trades with the ability to evaluate quality of work in compliance with trade standards and building codes.

Working knowledge of significant loss insurance claims and reconstruction a plus. Specific to hurricanes, fires, tornados, and floods.

Highly proficient in all current business software applications. Experience with project management software, Salesforce, SharePoint, and data visualization dashboards a plus.

Competencies

Accept and respond constructively to ongoing feedback from peers, supervisors, partners, and internal and external stakeholders.

Demonstrate effective leadership, accountability, credibility, planning, and communication in alignment with company values of Integrity, Excellence, Innovation, Teamwork, and Passion.

Apply effective project management strategies by leveraging technology, teamwork, attention to detail, and innovation to deliver business requirements.

Demonstrated excellence in organizational and time management skills with the ability to maintain a high degree of accuracy while setting own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines.

Demonstrated ability to maintain a high degree of confidentiality, judgment, and discretion including the ability to use tact, diplomacy, and professionalism to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems on a consistent and continuing basis.

Work Environment & Physical Requirements Performs sedentary work in an office environment with limited lifting (less than 10 pounds) or walking required. Close visual acuity required to perform work at computer terminal. No exposure to adverse environmental conditions. Requires repetitive typing motion, talking, hearing, grasping and feeling.

Disclaimer The job description outlines the general nature and scope of work employees perform in this role. It's not intended to be an exhaustive list of all duties, responsibilities, or qualifications required for the position. The company reserves the right to modify, revise, or update the job description to meet business needs.