Bartender/Server - Aileron Golf Club

Bartender/Server at Aileron Golf Club

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Cond Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

Sunseeker Resort Florida Gulf Coast, by Curio is a stunning waterfront destination located in Southwest Florida, offering the perfect blend of luxury and leisure. With 785 guest rooms and more than 60,000 square feet of event and meeting space, the resort is designed to accommodate both upscale leisure getaways and dynamic business gatherings. Guests can indulge in an impressive collection of 18 food and beverage outlets, from fine dining to casual coastal fare, showcasing flavors from around the world. The resort also features a luxurious pool scene, including the largest rooftop pool in Florida, providing sweeping views of Charlotte Harbor and an elevated, resort-style experience. Sunseeker is where elevated hospitality meets sun-soaked relaxation.

The Bartender/Server at Aileron Golf Club will prepare and serve a variety of craft cocktails, wine, beer, and menu items while providing table and bar service as assigned. Responsibilities include verifying guest age requirements, managing payments, maintaining cleanliness, restocking supplies, and upholding all safety, sanitation, and responsible alcohol service standards. This position plays a key role in creating a welcoming environment, ensuring accuracy in orders, and maintaining the highest standards of quality and hospitality.

All duties are performed in accordance with department and Sunseeker Resort policies, practices, and procedures.

Position Responsibilities/Duties

• Warmly greet and engage guests, taking accurate food and beverage orders and offering menu recommendations.
• Provide both bar service and table service to guests within the Clubhouse, ensuring consistent attention and hospitality in all areas of operation.
• Prepare and serve beverages, including craft cocktails, beer, and wine, with expert knowledge of recipes, presentation, and proper garnishes.
• Deliver food and drinks promptly while maintaining exceptional service and attention to detail.
• Anticipate guest needs, ensure satisfaction, and resolve any issues with professionalism.
• Verify guest identification to ensure legal drinking age compliance.
• Maintain cleanliness and organization of the bar, service stations, and dining areas throughout the shift.
• Restock and rotate inventory of beverages, supplies, and garnishes as needed.
• Accurately process transactions through the POS system, handling cash and card payments according to company procedures.
• Adhere to all responsible alcohol service guidelines and resort safety standards.
• Perform opening, closing, and side-work duties as directed by leadership.
• Maintain product knowledge of all menu offerings, including daily features and promotions, to enhance upselling opportunities.
• Collaborate with team members and management to ensure efficient and consistent service flow.
• Follow all health, sanitation, and hygiene standards in accordance with state and resort requirements.
• Perform additional duties as assigned to support the success of the Food & Beverage team.

What are we looking for?

• 21 years of age
• ServeSafe Food Handler's Certification or equivalent
• 1-year experience bartending preferred
• Knowledge of federal, state, and local liquor laws

Competencies & Working Conditions

KNOWLEDGE/SKILLS/ABILITIES:

• Ability to work varied shifts, including weekends and holidays
• Ability to function well under pressure, manage multiple priorities, and meet established deadlines
• Must possess mature personal discretion and sound judgment
• Professional appearance and demeanor, adhering to all grooming and uniform guidelines, including slip resistant shoes
• Enthusiastically supports decisions once they have been made by management
• Ability to take direction and collaborate in a team environment
• Ability to work in a high energy and demanding environment
• Excellent time management skills and attention to detail are a must
• Good communication skills and the ability to work independently as well as with other team members
• Able to work unsupervised for extensive periods, and to demonstrate good judgment when dealing with customers and peers
• Excellent customer service skills and an ability to communicate effectively, in English
• Strong self-motivation and organizational skills
• Self-starter able to prioritize and handle various tasks simultaneously
• Ability to adapt to changing priorities and unexpected situations
• Ability to keep the bar organized, stocked and clean

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.