Quality Assurance Engineer

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Quality Assurance Engineer TITLE: Quality Assurance Engineer EMPLOYER: Fiserv Solutions, LLC LOCATION: Milwaukee, WI (and various unanticipated locations throughout the US subject to authorization from management) DUTIES: Design and implement scalable, distributed, and fault-tolerant systems, translating complex infrastructure requirements into automated QA workflows and validation frameworks. Lead quality review of infrastructure by validating stability, performance, rollout, and security of enterprise applications across voice platforms, mainframe systems, on-prem and cloud environments. Detect, diagnose, and resolve performance, reliability, and security issues using AI-driven monitoring, NLP-based log analysis, and automation tools. Lead and support enterprise applications across multiple operating systems and server platforms. Analyze business requirements by collaborating with product, development and operations teams to deploy and test software. Conduct functional, automated and regression testing during different phases of software development. Act as the quality gatekeeper in enterprise release management, validating deployments through CI/CD pipelines, ensuring compliance with change control policies, and providing QA sign-off for production releases. Review projects and architecture to capture requirements, perform impact analysis, and define QA strategies, frameworks, and validation timelines for enterprise-level infrastructure changes. Lead the Disaster Recovery (DR) Testing and enterprise-wide DR exercises by simulating outages, validating failover and recovery processes, and ensuring compliance with organizational business continuity standards. REQUIREMENTS: Bachelor's degree in Computer Science, Computer Engineering or a related field and 2 years in any job title involving experience in hardware and software system functionality and performance verification. Prior experience must include 2 years in the following: Driving infrastructure resiliency and reliability validation initiatives to strengthen system stability and performance; Validating Enterprise application solutions and core business logic within applications; Working with operating systems including Unix, Linux, Windows, and Azure for system sizing; Working with Object-Oriented programming languages including Java or C#; Scripting with Python and PowerShell for automation and performance monitoring; Conducting root cause analysis and performing system reliability testing to identify and resolve infrastructure issues for improved quality and operational stability; Working with databases including MongoDB, relational databases, SQL, MySQL and SQL Server; Working with Enterprise Data handling best practices and IIS Hosted Environments; Working with cloud infrastructure and network fundamentals; Using monitoring tools including Azure Monitor, Dynatrace and Splunk; Using GIT, GITHub, Jenkins, Azure DevOps, and Gitlab; Working with QA methodologies and automation, performance, and security testing practices; and Creating technical reports of infrastructure configurations, support procedures, and QA test results. TRAVEL: None TO APPLY: Apply by selecting "Apply" on this page and following prompts to attach resume and submit.

JOB CODE: VD606

#P3M It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. Our commitment to Equal Opportunity: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact View email address on click.appcast.io. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address. Fiserv