Senior Technical Product Owner

Senior Technical Product OwnerThe Senior Technical Product Owner supports the activities of Product and Development as the subject matter expert and Business Analyst for software solutions that run on RAZR's SaaS platform. This individual maintains and protects the product vision, champions the product and acts as the primary internal point of contact for the product, ensures that work is always executed in an order that delivers maximum value to the business, and translates business needs into actionable, technical requirements.The RAZR Core Values You LiveBe IntentionalYou take action and pursue the ultimate best outcome for RAZR and our clientsYou dig in and understand the details of how the business worksYou runs towards and you don't run awayYou understand that "whatever it takes" is just thatYou have a plan and you execute it even when you don't feel like itEmbrace the Attitude of HowYou understand that problems are simply opportunities to solve themYou view commitments as promises to be kept...regardlessYou can't stand not knowing, you have an unquenchable thirst to understand whyYou are an active participant, never a spectatorYou are focused on outcomes and not the time it takes to achieve themEnjoy the RideYou are grateful for both life's challenges and opportunitiesYou passionately pursue excellence in everything you doYou laugh often and don't take yourself too seriouslyYou love change and living in the gray is energizing to youYou can't wait to get out of bed in the morning & get on with your dayOverviewResponsibilitiesWorks with internal stakeholders and clients to determine requirements.Writes user stories that provide clear direction for the development team on new features and products.Owns the scrum team enhancement backlog, works with development scrum teams to deliver new features and products.Work directly with product managers, operations, and development to assess product needs and recommend appropriate solutions to proactively address issues.Guide one or more agile scrum teams responsible while working 30% within the scrum team and 70% ahead of the scrum team to refine requirements.Contributing to discussions regarding effectively managing trade-offs between cost / schedule versus business/client benefitThis person is a heavy contributor to execution against an aggressive but achievable roadmap planContribute to vision and purpose for the product by working closely with Product ManagerWork closely with internal teams to maintain a detailed knowledge of current and future customer projects to create necessary product requirements for products and solutionsCollaborate with designers and developers to build outstanding user experiencesDocument and manage user stories and expected outcomes based on constituent input from various stakeholdersContinually set business value and prioritization for new and existing issues documented by customers, end users, and QAQualificationsHungry to learn and succeedPreferred: Background in Patient Engagement/Loyalty Marketing/Banking Rewards/etc. solutionsStrong understanding of APIs (REST, SOAP), including authentication (OAuth, JWT) and security best practices.Experience with data exchanges, ETL processes, and system integrations, including third-party APIs and enterprise services.Knowledge of microservices architecture and experience defining API contracts between services.Familiarity with modern web application frameworks, such as:Understanding of data modeling, databases (SQL), and messaging systems (Kafka, MQ's, etc.).Flexibility and adaptability with complexity and changeExcellent organizational, analytical and complex problem-solving skillsStrong communication skillsAbility to communicate and interact (verbal and non-verbal) effectively with non-technical users and stakeholdersAbility to work and collaborate well with cross-functional teamsPassion for Development best practices and SDLC processesAble to manage and set expectations with internal stakeholdersProficient in Microsoft applicationEducation & Experience5+ years of experience as a Product Owner, Business Analyst, or Technical Project Manager in software development environments.Experience working in Agile (Scrum/Kanban) environments, collaborating closely with engineering teams.About UsRAZR is a fast-growing marketing technology company headquartered in the Twin Cities, and we count some of the world's most recognized brands among our clients. Working across a spectrum of industries including healthcare, medical technology, financial services, and retail, we help our clients acquire, retain, and grow consumers by leveraging our proprietary technology platform Fibonacci™. The RAZR approach is rooted in behavioral science and combines strategy, with visual design to create sustainable behavior change within consumer audiences.With our Clients, Colleagues, and in our Communities we live our Mission - Be Relevant – "Make a meaningful difference in the lives of others". At the foundation of our Culture you'll find the Core Values of "Be Intentional", "Embrace the Attitude of How", and "Enjoy the Ride", this is a mindset and a commitment to how we show up every day. The RAZR team is driven and we pursue the ultimate best outcome for our key constituents. There are no jobs here, just opportunities to serve and make a material impact in the world.We are an Equal Opportunity Employer and our employees are individuals with unique strengths, experiences and backgrounds, who share a passion for improving people's lives.