Mobile Service PacLease Technician

Job Description Job Description Description About the role The Mobile Diesel Service PacLease Technician is responsible for performing diagnostics, repairs, and maintenance on Peterbilt heavy-duty trucks and related equipment in the field. This role requires a high level of technical skill, independence, and customer service, as technicians fully roadside or at customers yards. This technician will be a technician for our Leasing department. Pay Range Pay Range: $35.00 - $60.00 Based on experience Essential Duties Perform diagnostic and mechanical repairs on heavy-duty trucks and components. Travel to customer locations to provide on-site service and emergency roadside assistance. Accurately document all troubleshooting steps, repairs performed, and parts used. Communicate effectively with the Service Manager and office personnel regarding parts availability and job status. Maintain a clean and organized service vehicle stocked with necessary tools and parts. Ensure all repairs meet safety and quality standards. Upload diagnostic files, photos, and repair documentation to Paccar Solutions/Decisiv. Tag, clean, and return all warrantable parts with proper documentation. Comply with all company policies, safety procedures, and DOT regulations. Place a high level of importance on safety. Bill out all time worked at customers’ locations. Daily planning with the rest of the service team to establish repair strategies based on job priorities. Determine work required from the repair order. Diagnose vehicle in operation to determine issue, to verify customer’s complaint, and to plan repair strategy. Complete repairs efficiently within the time allowed. Perform QUALITY repairs minimizing shop comebacks and unnecessary shop expense. Submit a complete and accurate write-up for each repair performed. Road test vehicles to verify satisfactory repair (if you possess a CDL) Manual and computerized time posting on a ongoing basis. Confirm that all cores are returned to parts and that warranty parts are properly tagged and stored. Coordinate with the rear parts counter, as needed on parts needed for the repair. Maintain a clean shop environment. Throw out trash from your repair. Return tools to the cage. Roll up and store drop lights and extension cords. Maintain the readiness and proper working condition of the shop tools. Make adjustments and minor repairs as needed. Notify Service Manager if a needed tool is not quickly repairable. Assist the Service Team with preparing accurate repair estimates when required. Update Service Manager on current repairs in process on a regular basis. Participate in ongoing training in an effort to increase skills. Maintain current certifications. Work in a safe manner. Do not put yourself, a customer, a fellow employee, or a vehicle in harm’s way. Provide and maintain a full set of hand tools and air tools. Leave the customer’s vehicle in the same or cleaner condition than when you started repair. Use seat covers and floor mats. Be punctual at the start of your shift and when returning from lunch and breaks. Do not exceed one hour on diagnosis without approval from the Service Manager. Bring any additional repairs, immediately to the attention of the Service Team Always wear your safety glasses when on the shop floor. Understand and follow federal, state, and local regulations regarding disposal of hazardous waste, OSHA, MSDA, right-to-know, etc, Conduct oneself in a professional manner reflecting the importance that the customer has in our business. Without the customer, we are out of business. Think company “first” & customer “first” & safety “first” in all day to day activities Qualifications Paccar and / or Cummins certification Diagnostic / Repair experience with electrical / after-treatments systems Brakes, Oil Changes, Clutch Jobs & other general truck repairs 5 years working on heavy duty diesel trucks / equipment Clean DMV record and current driver’s license. Working Conditions While performing the duties of this job, the employee is frequently exposed to moving mechanical parts and outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions; high, precarious place #J-18808-Ljbffr