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Assistant Store Manager - South End

Caffè Nero

Boston, MA

One of the most important things that makes Caffè Nero unique is its people. Our people are kind and share a passion for making the finest coffee and have fun doing it. Working for a company that has won accolades for its coffee and design – you will receive fantastic training both in and out of your store, learning to perfect your coffee making skills and to deliver a top rate experience to our customers.

About Us
  • Competitive salary!
  • Fun work environment!
  • Great operating hours that support a work life balance (no late nights)!
  • Paid time off and training!
  • Open opportunities to develop!
  • Three Holidays: Thanksgiving, Christmas, Your Birthday!
  • Rich benefits!
  • Free coffee and food on shift!
  • Staff discount program!

Role Summary: To support the Store Manager in the achievement of the four (4) most important things of Caffè Nero's business.

  • Build and retain a great team
  • Offer friendly service and excellent speed of service and queue management
  • Provide 1st class standards
  • Manage the business

The critical role we play is by delivering a World Class Brand through:

  • Being a Custodian of the Caffè Nero Culture
  • Being a Brand Ambassador
  • Being a Business Manager
What You Bring
  • Prior Shift Leader or Assistant Manager experience
  • Creating an exceptional Customer Service environment
  • Recruitment and team development, creating an environment of community and collective success
  • Achievement of planned business and financial targets
  • Motivating and inspiring your team to perform at their best
  • Demonstrated proficiency in various computer software systems; scheduling, ordering, inventory, etc.
  • Run the store in the absence of the Store Manager
  • Performs any additional store tasks, as needed
  • Has fun!
  • Ability to move or lift up to 70 pounds
  • Standing on your feet for the majority of the shift
  • Job Type: Full-time
Details

Location:

Salary: Based on experience

Closes:

Closes: December 31st, 2026

Reference:

Reference: asm-south-end

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Vacancy posted 1 day ago
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