Client Service Specialist - Home Care and Staffing Coordinator

Client Service Specialist - Home Care and Staffing Coordinator NurseCore is seeking a Client Service Specialist - Staffing Coordinator for our Rochester home care and healthcare staffing office. As a national leader in home care and healthcare staffing services, we offer competitive compensation and the chance to build a rewarding and fulfilling career. If you’re motivated, enthusiastic and have experience in healthcare, you won’t want to miss this opportunity! Join us at the heart of healthcare, apply today! Responsibilities Receives and coordinates home care and staffing referrals, including appropriate authorization. Assigns qualified personnel competent to work cases, including rescheduling cancellations. Supports Branch recruitment efforts to include hiring adequate field staff to cover existing and growing census. Ensures compliance with licensure and credentialing requirements. Counsels field employees involving violation of non-clinical matters. Initiates complaint and service failure reporting and investigation, including appropriate and ongoing resolution. Exemplifies awesome company standards. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Experience At least one year of training or experience in a service-related industry. At least one year of experience in home care and / or healthcare staffing with commercial insurance and private pay experience preferred. Experience should emphasize problem solving skills in a patient care setting. Education College Degree strongly preferred. High School graduate with an associate degree in a related field required. #J-18808-Ljbffr NurseCore