Client Executive Manager- Enterprise

Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.

At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter.

This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today.

The Role

The Client Executive Manager leads a high-performing sales team focused on attainment of new sales/revenue and margin growth for global accounts, which contributes to the company's bottom line. This role develops business and action plans with clearly defined objectives, goals, win strategies, and ownership. Through customer focus, collaboration, and disciplined execution, the Client Executive Manager helps customers address complex business needs while supporting Lumen’s vision and values.

Location

This is a work from home position within the U.S.

This position requires at least 50% of working time to be spent conducting sales activities outside the home office.

The Main Responsibilities

• Lead account planning and identify strategic opportunities to expand relationships within large enterprise accounts, generate new business, and grow existing revenue.
• Review business plans, sales strategies, and action plans to ensure objectives, goals, win strategies, schedules, and ownership are clearly defined.
• Build trusted relationships with key customer leaders and establish new relationships across the account base.
• Collaborate with sales teams and internal partners on tactical and strategic plans that secure new revenue while protecting and growing the existing revenue base.
• Develop and maintain account plans and detailed financial forecasts, ensuring accurate sales forecasting and achievement of sales targets.
• Oversee campaigns designed to penetrate accounts, identify new opportunities, and support ongoing sales initiatives.
• Monitor industry trends, customer needs, market conditions, and the competitive landscape to inform sales strategies.
• Build, develop, and retain a high-performing team by setting clear goals, creating accountability, empowering decision-making, recognizing accomplishments, and fostering collaboration through change.

What We Look For in a Candidate

Minimum

• Bachelor’s degree or an equivalent combination of applicable education and experience.
• 8+ years of industry sales experience.
• 3+ years of sales management experience.
• Demonstrated success consistently achieving or exceeding revenue goals.
• Strong strategic planning, account management, and contract negotiation skills.
• Experience with consultative selling and account planning, including customer needs analysis, opportunity development, account positioning, and long-range account strategies.
• Proven ability to hire, lead, develop, and motivate successful, solution-oriented sales teams.
• Strong written, verbal, and presentation skills, with demonstrated ability to advance opportunities through close.
• Self-motivated and results-oriented, with strong organization, attention to detail, prioritization, and time-management skills.
• Proficiency with Microsoft Outlook, Word, Excel, and PowerPoint.

Preferred

• MBA or related graduate degree.
• Experience using Salesforce.

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$126,518 - $168,683 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $132,847 - $177,122 in these states: CO HI MI MN NC NH NV OR RI $139,166 - $185,552 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's: Benefits Bonus Structure

Requisition #: 344009

Life at Lumen

Life at Lumen is human and connected, even in a fast moving, AI‑focused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes.

Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win.

To learn more about Life at Lumen and how we live the Lumen 8, please visit:

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Privacy Notice

Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Applicant Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.

To review Lumen’s Global Employment Applicant and Talent Community Privacy Notice, please visit:

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.