HVAC Service Technician

Job Description

Job Description

Who You Are You're a top performer looking to join a team that values your skills and dedication, where you can shape your own career path. You thrive in a role that offers respect, growth, and rewarding challenges.Who We Are We're more than just local plumbing, heating, and cooling experts in Chester County-we're a close-knit team that feels like family. Family-owned and operated, we take pride in being a refreshing alternative to large corporate chains. Our success is driven by hiring the best and fostering a positive, vibrant culture where hard work is rewarded with growth and camaraderie. Chances are, you've seen our trucks around town or our ads online. People come to us for a job, but they stay because they find a supportive family, a fulfilling career, and real opportunities for growth.What We Do Our team of home service experts goes above and beyond to ensure optimal performance in plumbing, heating, and air conditioning systems. We focus on delivering exceptional quality without cutting corners.The Role of an HVAC Service Technician As an expert HVAC Service Technician, you'll diagnose, repair, and maintain heating, cooling, and air quality systems, guiding customers to enhance their home comfort and satisfaction.Key Responsibilities for an HVAC Service TechnicianDeliver top-notch customer service by communicating clearly and professionally, ensuring customers make informed decisions about their home comfort systems.Recognize and recommend additional services, including system upgrades, maintenance agreements, and new installations, to enhance customer satisfaction and loyalty.Coordinate seamlessly with Dispatch and the Service Manager to maintain an efficient daily schedule.Keep your company vehicle clean, organized, and fully stocked to ensure preparedness on every job.Maintain accurate and timely completion of all paperwork, including service records, dispatch notes, and invoices.Uphold a polished, professional appearance at all times to represent the company's commitment to quality.Participate in ongoing training to develop your skills and stay up-to-date with industry standards.Acquire and maintain necessary certifications, with support available.Who We're Looking For Are you a Lead Residential HVAC Service Technician with at least one year of experience? If you're driven to grow, eager to learn, and ready to make an impact, we want to meet you! Join a stable, family-oriented company where you'll work with a supportive team and a loyal customer base. At Mattioni Plumbing, Heating & Cooling, we offer the training and support you need to succeed. Take your career to the next level with us.What We OfferCompetitive Hourly Pay & Bonus Plan based on experience.Our top performers are among the highest-paid technicians in Chester County. You'll have unlimited earning potential.Comprehensive Company-Sponsored Healthcare Package.Dental and Vision Plans.Paid Time Off.Paid Maternity/Paternity Leave.401 (k) Retirement Plan.Complimentary Mattioni VIP Membership.Employee Discount.Company-Supplied, take-it-home-at-night super-cool company truck.New Technology.State-of-the-art tools, parts, and supplies.Employee Referral Program.Company SWAG.Exciting Company Events.Ongoing Training and Career Advancement.Looking for more than just a job? Join Mattioni Plumbing, Heating & Cooling, where we do more than fix homes, we fuel careers, forge futures, and build a team where you are free to grow, fired up to serve, and celebrated for being yourself. Trusted across Southeastern Pennsylvania since 1948, we continue to grow, innovate, and deliver best in class service while staying grounded in our core values and legacy. Here, you will be part of something bigger than the day to day work, a supportive, family environment, the most important benefit of all, where you can build relationships, take pride in your work, and make a real impact. Be yourself and bring energy as part of a culture that Gets Weird and Wins. If you are ready to grow your career with a team that invests in its people, learn more at callmattioni.com/careersJob Type: Full-timeSchedule:8-hour shiftDay shiftMonday to FridayOn call responsibilitiesOvertimePay Range: $65,000 - $150,000Competitive Hourly Pay Bonus PayOvertime & On Call PayEducation:High school or equivalentCandidates must be able to pass a drug and background test (honesty policy is appreciated) and have an insurable driver's record.