Education & Training Coordinator

Job Description:

Education and Training Coordinator

Royal Canin- A division of Mars Petcare

920 Arctic Drive

Lebanon, Tennessee 37090

What are we looking for?

• Background in manufacturing environment is preferrable
• Experience as an adult trainer
• Strong organizational and multi-tasking skills
• Outstanding written, verbal, and interpersonal communication skills
• Strong interpersonal skills with ability to inspire and work together with associates within all levels of the organization
• Ability to work with confidentiality
• Strong computer skills with experience in Word, PowerPoint, and Excel
• Preferred:
  • Experience completing full training cycles (assess needs, plan, develop, monitor, and adjust)
  • Experience with instructional design theory and implementation
  • Fluency in English and Spanish

What will be your key responsibilities?

• Deliver and facilitate all onboarding activities for new hires (Bilingual in English and Spanish is preferrable).
• Manage onboarding new hire training content, ensuring all information is updated and current.
• Help develop the overall education and training program and strategies for the site
• Ensure the onboarding training plans and evaluations are being completed through designated audits and verification follow ups with operational associates.
• Facilitate the role profiling methodology to build clear inventories of responsibilities and required skills; identify gaps to build training course and curriculum.
• Work closely with the Education and Training Lead to use loss data to build the factory skills matrix; ensuring this is kept up to date with the outputs of Associate validation.
• Help develop a standardized and robust training for all operational associates; building the appropriate training standards and validation procedures to eliminate factory losses.
• Ensure appropriate knowledge management methodologies are applied to maintain, share and update recorded knowledge within the site’s Learning Management System (Poka)
• Facilitate the training design and development methodology with support from the Subject Matter Experts (i.e. Operations, Safety, QF&S, etc.) in a way to drive standardization and simplification across the sites.
• Training & Coaching on all E&T processes, systems, and tools.
• Provide leadership, objectives, feedback, and performance coaching to all associates involved in site education and training programs; especially on the job trainers and expert trainers.
• Administer site training processes, including managing the site training calendar, planning and scheduling training activities, administering training courses, maintaining training records, and monitoring training completion.
• Provide administrative support as required
• Manage training iPads and other technical equipment for training purposes
• Develop engagement opportunities to increase associate engagement and participation
• Other admin tasks and other duties as assigned

What can you expect from Mars?

• Work with over 130,000 diverse and talented Associates, all guided by The Five Principles.   
• Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.  
• Best-in-class learning and development support from day one, including access to our in-house Mars University. 
• An industry competitive salary and benefits package, including company bonus. 

Find out more about what Mars can offer you by visiting our Global Careers site.