Customer Service Associate I

Overview Customer Service Associate I role at Family Dollar Location: Ramseur, NC (6869 Jordan Rd, Ramseur, NC 27316) Responsibilities Assist customers with questions and recommendations Manage sales transactions while working assigned cash register Maintain security of cash and protect company assets Keep the store well-stocked, and recover merchandise Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders Maintain cleanliness throughout the store, including bathrooms, floors, trash, and overall neatness Other duties as assigned Qualifications High school diploma or equivalent is preferred Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred Ability to follow instructions and interpret operational documents Must be able to lift between 30 and 50 lbs. and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting Excellent customer service and relationship management skills Strong organizational and communication skills Strong problem-solving and decision-making skills Perks And Benefits Employee Assistance Program Retirement plans Educational Assistance And much more We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. This job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will. Job Details Employment type: Part-time Seniority level: Entry level Job function: Other Industry: Retail Other job listings and referral notes have been omitted from this description to focus on the current role. #J-18808-Ljbffr