Director of Technology Operations

Job Description The Director of Technology Operations provides strategic leadership and oversight of the district’s core technology infrastructure and operations to ensure reliable, secure, and scalable services that support teaching, learning, and district business functions. This role directs technical staff and leads the planning, design, procurement, implementation, and lifecycle management of wired and wireless networks, servers, enterprise systems, cybersecurity services, voice communications, and cloud-based platforms. The Director establishes and maintains short- and long-term technology infrastructure strategies, including the district’s wide area network, site-based networks, data storage and backup systems, and digital service environments. Responsibilities include managing budgets, contracts, and service agreements; overseeing staff vendor partners; and contributing to the development of policies, procedures, and operational standards to support efficient, secure, and sustainable technology services. This position participates as part of the District Leadership Team and Technology Leadership Team under the direction of the Executive Director of Technology. Duties and Responsibilities Direct and prioritize team workload to maintain secure, stable, and high‑performing technology infrastructure. Oversee project planning and tracking, communicate project timelines and impacts to staff and other departments, and monitor the work order system to ensure timely resolution of issues. Recruit, hire, and retain qualified staff; distribute responsibilities aligned with staff capabilities, support ongoing professional development, and lead staff to meet district and department goals. Manage General and Capital Fund budgets for the Technology Infrastructure team, track and project spending, follow district purchasing procedures, and verify invoices. Lead Bond and Levy project planning for technology infrastructure and operations; develop budget projections for staffing, contractors, and consultants and incorporate infrastructure costs and timelines into project budgets. Manage contracts, easements, and agreements related to the district’s WAN fiber optic cable plant, including renewals, new agreements, and termination of unneeded arrangements. Maintain long‑range goals for district‑wide network, voice, cybersecurity, and data services; review active and planned projects against those goals and available staff capacity. Maintain district cybersecurity policies, procedures, and Incident Response Plans; conduct annual security reviews benchmarked against CISA and K12SIX standards and develop remediation plans. Maintain and communicate data cable plant construction standards to Capital Projects; coordinate staff availability for site preparation, cable installation monitoring, and testing. Attend district meetings and training as necessary. Perform other duties as assigned, consistent with the scope and intent of employee assignment. Reporting Relationships Reports to the Executive Director of Technology Services. Working Conditions Requires meeting inflexible deadlines; must concentrate mentally and visually for extended periods; occasionally must deal with distraught or frustrated people; may need to work flexible and irregular hours to complete tasks; may need to lift and carry equipment and supplies up to 50 pounds; must operate a motor vehicle and drive between sites; and requires manual dexterity and precision to make network connections and operate a computer. Minimum Qualifications Education and Experience This position requires at a minimum a Bachelor’s degree in Engineering, Computer Science, Information Systems Management, or a related field and at least five years’ recent experience managing data center operations teams that include a combination of server support, network support, information systems, and cybersecurity. Alternate combinations of education and experience will be evaluated for comparability. Knowledge, Skills, and Abilities Deep understanding of IT infrastructure including servers, networks, storage, and cloud solutions; ability to manage multiple projects simultaneously; experience managing vendor relationships and negotiating contracts; experience managing multiple budgets and projecting future costs for equipment and services; experience translating customer needs into supportable technical solutions; effective written and verbal communication; strong work‑priority setting and organization; and effectiveness in establishing and maintaining working relationships with staff. Licenses / Special Requirements Valid Washington State driver’s license. Work Year 12‑month position, 260 days per year, 8.0 hours per day. Benefits Washington state health insurance coverage (SEBB) and a Washington state retirement package, for eligible positions. Generally, you are eligible for SEBB benefits if you are anticipated to work at least 630 hours per school year (September 1 – August 31). Medical plans with prescription benefits Vision plans Life and AD&D insurance Long‑term disability insurance Medical Flexible Spending Arrangement Dependent Care Assistance Program Equal Opportunity Employer / EEO Statement Northshore School District prohibits discrimination on the basis of age, sex, marital status, sexual orientation— including gender expression or identity, race, creed, religion, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained dog guide or service animal by a person with a disability. The following employee(s) have been designated to handle questions and complaints of alleged unlawful discrimination: Director of Human Resources (Title IX, ADA and Civil Rights Compliance), Director of Student Services (Section 504). Applicant Requirements All offers of employment are contingent upon satisfactory results of background checks with prior employers and/or character references; satisfactory outcome of a criminal history background check (includes fingerprinting); satisfactory outcome of sexual misconduct information from prior school district employers; and approval by the Northshore School Board. #J-18808-Ljbffr Young World Physical Education