Shipping Supervisor

Job Description

Job Description

Our client is looking for a Shipping Supervisor to lead daily shipping operations and ensure the accurate, safe, and on-time delivery of customer orders. This hands-on leadership role is responsible for supervising shipping personnel, maintaining inventory accuracy, coordinating freight activities, and driving continuous improvement initiatives within a fast-paced warehouse environment.

The ideal candidate will bring strong warehouse and logistics experience, proven leadership skills, forklift operation expertise, and a commitment to operational excellence, safety, and customer satisfaction.

• Supervise, coach, and develop a team of shipping associates to meet daily production and shipping goals

• Ensure the accurate, safe, and timely shipment of customer orders

• Coordinate daily shipping activities, including order verification, loading, packaging, and carrier scheduling

• Prepare and review shipping labels, bills of lading, freight documentation, and carrier paperwork

• Monitor workflow and staffing levels to maximize productivity and efficiency

• Maintain inventory accuracy through proper shipping procedures and inventory controls

• Utilize ERP and warehouse management systems to process shipments and track inventory transactions

• Drive continuous improvement initiatives focused on quality, productivity, safety, and cost reduction

• Monitor and improve key performance indicators (KPIs), including:- On-time shipments

  • Productivity and throughput
  • Quality and accuracy
  • Freight and transportation costs
  • Inventory accuracy

• Ensure compliance with company policies, safety standards, and shipping regulations

• Collaborate with warehouse, production, customer service, and logistics teams to resolve shipping issues and improve processes

• Conduct employee training, performance evaluations, and ongoing coaching

• Minimum 5+ years of experience in warehouse, shipping, logistics, or distribution operations
• Minimum 2+ years of supervisory or team lead experience in a warehouse, distribution, or shipping environment
• Forklift experience required
• Strong understanding of shipping procedures, freight operations, and carrier coordination
• Experience supervising and developing warehouse personnel
• Proven ability to work effectively in a fast-paced environment while managing multiple priorities

• Experience with ERP and Warehouse Management Systems (WMS) required
• Experience with Oracle or SAP strongly preferred
• Proficiency with Microsoft Office Suite , especially Excel
• Knowledge of shipping labels, carrier documentation, bills of lading, and freight paperwork
• Strong data analysis and reporting skills

• Strong leadership and team-building abilities
• Excellent communication and organizational skills
• Detail-oriented with a focus on accuracy and quality
• Problem-solving mindset with the ability to identify process improvements
• Commitment to workplace safety and operational excellence