IT Business Manager

LOCATION: Charlotte, NC – Hybrid
Contract to hire
W2 only
Experience Level: Mid (5-7 Years)

In this role the IT Financial Analyst will be primarily responsible for the Business Management function in support of the Technology group and the Chief Information Officer, managing deliverables associated with the teams implementation of workplace productivity, employee engagement, budgeting and financial forecast, expenses analysis, and representation of the Technology organization in various internal forums, including the new product and process approval group, among others. Additionally, will coordinate one off specific projects and communication efforts, including project portfolio reporting to senior executives forums, presentations to regulators and internal senior management committees – both local and for overseas, to ensure on time deliverables and prompt escalation of issues. In partnership with the Senior Technology Management team, the Business Manager collaborate with colleagues across the Division (including Strategy & Transformation, Data Strategy, Procurement, and Finance among others), to deliver on ad-hoc projects and /or requirements, to execute on the group agendas.

Role Objectives

• Manage budget preparation and expenses control functions within Technology, including coordinating requests for consultants, and headcount requisitions, onboarding, tracking and reporting across the CIO organization
• Work closely with Finance to analyze and produce financial reporting, articulating variances and drivers for key technology expenditures.
• Responsible for the preparation of ad-hoc senior management decks and presentations, including materials for meeting with regulators
• Creates and maintains dashboards and/or scorecards to monitor the performance of the Technology team KPIs and KRI
• Collaborate with Central PMO team on all financial related transactions for the overall IT Portfolio across the Americas division
• Collaborate with Procurement in the analysis and oversight of third-party vendor relationships and related technology expenditure.
• Partner with internal control functions including compliance, audit, risk management, HR and business continuity to address department deliverables and escalations on a continuous basis.
• Partner with transformation team on TCO (Total Cost of Ownership) implementation
• Coordinates all process improvement workstreams (ongoing and new) in relation to IT Business Management function

Qualifications and Skills

• At least 5 years of experience working in a business management capacity, in either a Financial Services institution or consultant firm.
• Advanced PowerPoint and Excel required, with knowledge of Tableau, PowerBI and Visio preferable.
• Knowledge of ServiceNow and TBM/Apptio is a plus
• Strong knowledge of technology landscape, data and the use of data in business processes.
• Strong project management abilities including multi-tasking skills and the ability to work in a fast-paced, deadline-oriented and dynamic environment.
• Skilled in conceptualizing, documenting and presenting creative solutions.
• Ability to conduct analysis as part of a project related work.
• Excellent verbal and written communication skills with ability to articulate concepts and ideas to diverse audiences.
• Able to work autonomously and be a complete self-starter.
• Must have strong work ethics and attention to details.
• Ability to deliver against tight deadlines, and to deal with changing priorities upon short notice.