Program Manager

Program Manager - Knowledge Management (IT - 1230)Duration: 12 MonthsLocation: White Plains, NY – 10601 (Hybrid Role)Work ScheduleMonday through Friday 7.5 hour work day with.5 hour unpaid lunch. Paid for time worked only; there are no paid holidays, vacation, or sick days. Overtime is not permitted unless authorized in advance. Contingent Worker is required to badge in and out of the turnstiles located in the lobby for all daily entrances and exits.Project OverviewAs a Project Manager for Knowledge Management (KM), you will lead implementation of core KM activities to include leveraging cutting-edge AI capabilities used to support critical knowledge flow within and across the business and knowledge domains. Improve KM practices, align them with strategic goals, and develop programs and technology solutions to retain and utilize critical knowledge. You will work with business leaders (Strategic Operations) to identify opportunities and address gaps in knowledge flow related to critical Asset Management knowledge required to meet the ISO Standards.Job Functions & ResponsibilitiesWork with BU to map relevant Asset Management knowledge to the applicable Knowledge Management Programs that exists to ensure alignment with ISO 55001 7.7 requirement.Identify curated content collections of internal knowledge around key issues, frequently requested or strategic content areas, to identify gaps/needs.Assist in the development of recommendations for KM programs on the IT environment and business requirements, leveraging AI to enhance efficiency and effectiveness.Contribute to creating and maintaining taxonomies and controlled vocabularies.Monitor progress to ensure that the milestones are being met across the various projects and programs.Manage the risks and issues that arise during the program cycle as well as take measures to correct them.SkillsThis role requires proficiency in AI, strong program management experience, and skills in managing electronic knowledge repositories, intranets, collaborative tools, and taxonomy.Demonstrate proven project management skills adaptable to changing conditions.Recommend on the design, implementation, and enhancement of core KM approaches to support critical knowledge flow within and across the business and knowledge domains.Experience leveraging ML and/or AI technologies for knowledge creation and gap analysis, as well as a strong understanding of content management and content strategy principles, is preferred.Strong experience as project or program manager of large and complex projects or programs.Advanced knowledge of project and program management methodologies.Strong leadership and time management skills.Ability to think strategically, to proactively understand stakeholder needs, and to provide solutions to overcome obstacles.Strong written and verbal communication skills with experience delivering engaging, informative, well-organized presentations.Education & CertificationsBachelor's Degree with 6 years relevant work experience in project/program management.