Technical Advisor for Clinical Lab

Why Join FCS

At Florida Cancer Specialists & Research Institute, we believe our people are our strength and we invest in them. In addition to having a positive impact on the people and communities we serve, associates benefit from significant professional opportunities, career advancement, training and competitive wages. Offering competitive salaries and comprehensive benefits packages to include tuition reimbursement, 401-K match, pet and legal insurance.

A Little Bit About FCS

Since 1984, Florida Cancer Specialists & Research Institute & Research Institute (FCS) has built a national reputation for excellence. With over 250 physicians, 220 nurse practitioners and physician assistants and nearly 100 locations in our network. Utilizing innovative clinical research, cutting-edge technologies, and advanced treatments, we are committed to providing world-class cancer care. We are recognized by the American Society of Clinical Oncology (ASCO) with a national Clinical Trials Participation Award, FCS offers patients access to more clinical trials than any private oncology practice in Florida. Our patients have access to ground-breaking therapies, in a community setting, and may participate in national clinical research studies of drugs and treatment protocols. In the past five years, the majority of new cancer drugs approved for use in the U.S. were studied in clinical trials with FCS participation prior to approval.

Through our partnership with Sarah Cannon, we are one of the largest clinical research organizations in the United States. Often, FCS leads the nation in initiating research studies and offering ground-breaking new therapies to patients. Come join us today!

Summary

Responsible for the technical and scientific oversight of the clinical laboratory, the Technical Advisor provides timely consultation and direction to ensure laboratory quality programs and services are implemented at the highest standards according to regulatory standards and established policies and procedures. The Technical Advisor ensures policies and procedures are followed and align with regulatory updates as well as coordinate and implement the lab quality management and quality improvement programs.

Primary Tasks and Responsibilities

• Collaborate with laboratory leadership to maintain standardized laboratory workflows according to the regulatory requirements and company standard operating procedures and methods of practice.
• Perform quality assurance functions to accomplish coordination, monitoring, and reporting of quality assurance actions and issues.
• Review Quality Control, Quality Assurance, Proficiency testing, and equipment/analyzer service and preventive maintenance records at defined frequencies.
• Remain regularly accessible to clinic lab personnel to provide on-site, telephone, or electronic meetings/consultation.
• Prepare the clinic laboratory for COLA and CLIA validation surveys to include facilitating all surveys.
• Coordinate and organize inspection information/documentation in addition to appropriate data gathering mechanisms, procedures, etc.
• Identify gaps in understanding and provide in-service education, when needed.
• Directly evaluate the competency and proficiency of all testing personnel, ensuring clinic lab staff perform test procedures, tasks, and report test results promptly and accurately.
• Perform direct observation competency assessments at frequencies outlined by laboratory regulatory requirements; initial, semi-annual, annual, and annually thereafter.
• Resolve technical problems ensuring that corrective actions are taken whenever test systems deviate from the clinic laboratory's established performance specifications.
• Under the direction of laboratory leadership ensure specified quality indicators are monitored and correctly measured, providing appropriate and timely feedback to staff.
• Support the financial goals of the company by being fiscally responsible in all areas, including Inventory management.
• Serve as a subject matter expert to represent laboratory services in cross departmental presentations and other related projects.
• Demonstrate working knowledge of all facets of role, regulatory standards, and organizational and departmental policies and procedures.
• Support laboratory services in all other necessary duties, including but not limited to supporting new clinical and pathology test offerings, technology enhancements/improvements, workflow processes or system changes, and analyzer/ equipment upgrades.
• Complete all duties required to keep laboratory in compliance with state and federal regulatory agencies.
• Comply with all Federal laws and regulations pertaining to patient care, patients' rights, safety, confidentiality, billing, and collections. Adhere to all FCS and departmental policies and procedures, including IT policies and procedures and Disaster Recovery Plan.
• Will be expected to work at any location to help meet company business needs.
• Will be expected to work overtime when given sufficient notice of required overtime.
• Perform other duties and projects as assigned.

Education/Certifications & Licenses

Minimum education requirement to successfully perform in role (high school diploma or equivalent being the minimum requirement across all positions within FCS).

• Bachelor's degree in a Chemical, Biological, Physical, Medical Technology or Clinical Laboratory Science from an accredited institution required
• Current State of Florida Medical/Clinical Laboratory Technologist license required
• Current National Medical Technologist or Medical Laboratory Scientist certification required
• Valid Florida driver's license for travel to other FCS offices is required
• BLS certification preferred

Experience

• Minimum of four (4) years of experience in a clinical laboratory setting.

Core Competencies, Knowledge/Skills/Abilities

Essential competencies and KSAs targeted to successfully performing in role:

• Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills. Must be detailed oriented with the ability to exercise independent judgment.
• Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness.
• Able to work effectively with sensitive and confidential material and sometimes emotionally charged matters.
• Good command of the English language.
• Effective communication skills (oral, written, presentation), an active listener, and effectively provides balanced feedback.
• Strong customer focus. Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration, and partnerships, as well as a positive employee, physician, and community relations.
• Effectively manages own time, conflicting priorities, self, stress, and professional development.
• Self-motivated and self-starter with ability work independently with limited supervision. Ability to work remotely effectively as required.
• Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to balance competing priorities and demands from a variety of stakeholders and sites. Solid time management with the ability to prioritize multiple tasks.
• Proficient in MS Office Word, Excel, Power Point, and Outlook required.

Values

• Patient First Keeping the patient at the center of everything we do
• Accountability Taking responsibility for our actions
• Commitment & Care Upholding FCS vision through every action
• Team Working together, one team, one mission

Expectations for all Employees

Every FCS employee is expected to regularly conduct themselves in a professional and respectful manner, to comply with all labor laws, workplace policy and workplace practices. Employees are expected to bring issues of any forms of workplace harassment, discrimination, or other potential improprieties to the attention of their management or the human resources department.

Screenings Background, drug, and nicotine screens

Safeguarding our patients and each other is an important part of how we deliver the best care possible to the communities we serve. All offers of employment at Florida Cancer Specialists & Research Institute are contingent upon clear results of a thorough background screening. Additionally, as a condition of employment, FCS requires all new hires to receive various vaccinations, including the influenza vaccine, barring an approved exemption. In addition, FCS is a drug-free workplace, and all new hires will be subject to drug/ nicotine testing. Medical Marijuana cards are not recognized.

EEOC

Florida Cancer Specialists & Research Institute (FCS) is committed to helping individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at FCS, please email FCS Recruitment (View email address on click.appcast.io) for further assistance. Please note this email address is intended to request an accommodation as part of the application process. Any other correspondence will not receive a response.

FCS is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Florida Cancer Specialists & Research Institute