Human Resources Manager

The Talent Success Manager is a hands-on leader responsible for supporting employee success across the full talent lifecycle. This role assists in overseeing key HR functions, including Benefits, Recruitment, Training & Development, and New Hire Orientation, ensuring alignment with organizational goals and a seamless employee experience. This role partners with leadership to attract, retain, and support talent. The Talent Success Manager plays a critical role in shaping a high-performance culture through thoughtful strategy, compliance, data-driven decision-making, and a people-first mindset. This individual must demonstrate substantial experience managing a team, administering employee benefits, and leading employee relations efforts, including complex investigations and sensitive workplace issues. Key Responsibilities: Manage HR team members across HR, Recruitment, and Training & Development Lead HR initiatives to boost employee engagement, improve retention, and elevate overall satisfaction across benefits, recruitment, employee relations, investigations, onboarding, and training. Act as a business partner to leadership, providing insights and guidance on workforce planning, compliance, and talent development. Provide guidance and coaching to managers on performance issues, policy interpretation, and conflict resolution. Deliver and facilitate HR training for new hires, including onboarding sessions, compliance training, and company culture integration. Oversee the administration and tracking of monthly, 90-day, and annual performance reviews to ensure timely completion and ensure alignment with our Talent Management philosophy. Manage relationships with third-party HR vendors and outsourcing partners, ensuring service levels are met, contracts are up to date, and vendor performance aligns with organizational goals. Benefits Administration Manage benefits strategy and administration, including vendor relationships, open enrollment, and employee education. Ensure accurate and timely processing of benefits, including medical, dental, vision, 401(k), and life insurance. Oversee all leave of absence cases, including ADA, FMLA, STD, and personal leaves, ensuring compliance with applicable laws and internal policies. Employee Relations & Compliance Maintain up-to-date knowledge of employment laws and HR best practices. Conduct internal investigations related to employee complaints, EEO claims, and workplace concerns, ensuring timely and thorough resolution. Maintain documentation and ensure consistent application of policies and disciplinary action. Ensure compliance with all regulatory requirements related to benefits, and HR policies. Respond to audits and inquiries from external agencies as needed. HRIS & Data Management Run reports and oversee HRIS data accuracy, supporting leadership with workforce analytics, headcount, turnover, and compliance metrics. Support HR system optimization and ensure employee records are appropriately maintained. Serve as the primary point of contact for all Paycom processes, including workflow management, system troubleshooting, reporting, and user support. Required Qualifications Bachelor’s degree in Human Resources, Business Administration, or related field. 7+ years of progressive HR experience, with at least 2 years in a leadership or supervisory role. 7+ years working with HRIS systems (e.g., Paycom, ADP, Workday). Proven experience in benefits administration, employee relations, conducting investigations, and ADA/FMLA/LOA management. Deep knowledge of employment law, HR compliance, and industry best practices. Excellent interpersonal, leadership, and communication skills. Preferred Qualifications HR certification (e.g., SHRM-CP, PHR). Experience in a multi-state or national organization. Experience in high-growth or professional services environments. #J-18808-Ljbffr Anderson Business Advisors