Principal, Product Management GBSC AI Delivery

Principal, Product Management GBSC AI Delivery Global Business Solutions Center (GBSC) Tech team at Mastercard is looking for an experienced Principal Product Manager to build and scale a product‑led organization focused on solving the company’s most complex, mission‑critical corporate operations challenges. The role requires translating global business problems into scalable product strategies and AI‑driven solutions, while leading transformation toward autonomous enterprise functions through agentic AI, workflow automation, and intelligent operating models. Responsibilities Define and lead the product strategy for enterprise workflows across Finance, HR, Legal and other global business operations, aligning technology investments to measurable business outcomes. Lead the transformation toward autonomous enterprise operations by embedding agentic AI, workflow automation and intelligent orchestration into critical business processes. Partner with business, operations and technology leaders to identify high‑impact opportunities, prioritize investments and deliver scalable solutions across global teams and markets. Drive simplification and standardization across platforms, workflows and operating models, reducing fragmentation and enabling scalable, reusable capabilities. Establish product governance, delivery frameworks and performance metrics to ensure solutions are secure, scalable, measurable and aligned to enterprise priorities. Qualifications Advanced experience in Product Management focused on enterprise platforms, operational workflows and business transformation. Strong ability to translate complex global business challenges into scalable product strategies, roadmaps and measurable outcomes using modern tech product management frameworks. Deep understanding of AI, automation and agentic technologies, with experience embedding intelligent capabilities into enterprise operations. Strong executive communication and stakeholder management skills, with the ability to influence senior leaders across business and technology organizations. Experience operating in highly complex, regulated and globally distributed environments with a focus on scalability, governance and operational intent. Desirable Capabilities Ability to balance long‑term product vision with hands‑on execution in fast‑paced, highly matrixed environments. Passion for reimagining how enterprise work gets done through AI and automation. Strong builder mindset with experience creating new capabilities from the ground up. Ability to lead through ambiguity, influence across functions and drive alignment on enterprise‑wide priorities. Corporate Security Responsibility Abide by Mastercard’s security policies and practices. Ensure confidentiality and integrity of the information being accessed. Report any suspected information security violation or breach. Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. Mastercard is a merit‑based, inclusive, equal‑opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disability or veteran status, or any other characteristic protected by law. In line with Mastercard’s total compensation philosophy, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job‑related knowledge, skills and experience. Mastercard benefits for full‑time (and certain part‑time) employees generally include health, dental, vision, disability, life insurance, flexible spending account, health savings account, paid leaves, 401(k) with company match, tuition reimbursement and many more. Benefits for interns include paid sick time, jury duty leave and on‑site fitness facilities. Pay Ranges – O’Fallon, Missouri: $156,000 – $265,000 USD. #J-18808-Ljbffr Mastercard