Franchise Implementation Specialist

Implementation Specialist ADP is hiring an Implementation Specialist to onboard new clients and ensure they are comfortable using our products and services. The role focuses on delivering solutions that exceed client expectations while working with internal ADP teams and clients. Responsibilities Consult with clients to deliver a comprehensive ADP solution, partnering to understand their business and related needs. Implement ADP technologies by analyzing existing systems, interface requirements, and business processes, and incorporating new tools and approaches. Partner internally with ADP associates in sales and customer service, exchanging routine information and addressing priorities, timeliness, and issues. Multi‑task and communicate effectively, managing multiple time‑sensitive follow‑ups and projects while providing clear, concise information. Qualifications At least three years of experience in a client service/customer service environment, with at least one year of business consulting experience. A college degree is desirable but not required; acceptable alternative experience includes relevant work experience above or military experience. Benefits Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short and Long‑Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off. Compensation range: $16.20 – $32.36 per hour. Diversity, Equity, Inclusion & Equal Employment Opportunity ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic. Hiring decisions are based upon ADP’s operating needs and applicant merit, including qualifications, experience, ability, availability, cooperation, and job performance. #J-18808-Ljbffr ADP