Help Desk Analyst - Harrisburg, PA (Onsite) - F2F Interview
Lambdanets Services LLC
Tier 1 Help Desk Location: Harrisburg, PA. (Onsite) Duration: 6+ months In person Interview – Help Desk Analyst – 1+ year of field experience. 2-year associate’s degree or equivalent technical study. Qualifications 1+ years’ previous IT Service Desk and/or Call Center experience required Experience with call tracking and ticketing software Attentive to details and ability to be resourceful (using supplied documentation) Ability to support users with limited knowledge of computers, software, hardware, and systems Above average communication skills and telephone manner Basic User & Security Group Active Directory administration Strong knowledge of Microsoft-based operating systems with emphasis on Windows 7 and Office 365 Experience with using and troubleshooting Office 365 within a network environment (permissions, calendar sharing, delegation) Excellent organizational skills You will be a self-motivated achiever who gains satisfaction from providing excellent customer service #J-18808-Ljbffr Lambdanets Services LLC
Vacancy posted 3 days ago
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