Automotive Service Advisor

Job Description
AUTOMOTIVE SERVICE ADVISOR / SERVICE WRITER

Bell AudiEdison, NJ

$90,000-$150,000+ Per YearPerformance-Based

Full-Time10-Hour ShiftsMonday-Saturday

TAKE YOUR SERVICE CAREER TO THE NEXT LEVEL

Bell Audi , the #1 Audi Certified Pre-Owned Dealer in the USA , is seeking experienced Automotive Service Advisors / Service Writers to join our high-performing luxury service department.

If you're a motivated, customer-focused advisor who thrives in a fast-paced environment and knows how to build relationships, recommend needed services, and deliver results, this is an opportunity to grow your career and earn six figures with a premier luxury dealership.

WHY BELL AUDI?

• $90,000-$150,000+ annual earning potential
• 401(k) with company match
• Medical, dental & vision insurance
• Health Savings Account (HSA)
• Life insurance
• Paid time off (PTO)
• Employee vehicle & service discounts
• Ongoing training and professional development
• Modern, state-of-the-art service facility
• Career growth opportunities within Fixed Operations

Bell Audi proudly serves customers throughout Edison, Highland Park, New Brunswick, Piscataway, Metuchen, and surrounding communities , providing our team with a strong and loyal customer base.

KEY RESPONSIBILITIES

As a Service Advisor, you'll be the key connection between our customers and service department, ensuring a professional and transparent experience from check-in through delivery.

• Greet customers and provide a premium, luxury-level service experience
• Perform vehicle walkarounds and accurately document customer concerns
• Write detailed and accurate repair orders
• Explain recommended maintenance and repairs clearly
• Coordinate closely with technicians to ensure quality and timely repairs
• Keep customers informed throughout the repair process
• Identify additional maintenance and service opportunities
• Present recommendations professionally and ethically
• Process invoices, warranty documentation, and payments accurately
• Follow up with customers to ensure satisfaction
• Build lasting relationships that encourage repeat and referral business
• Maintain strong customer satisfaction and performance standards

QUALIFICATIONS

We're looking for an experienced Service Advisor who is professional, organized, and confident working with customers in a high-volume dealership environment.

Required:

• 1+ year of Automotive Service Advisor / Service Writer experience
• Dealership experience strongly preferred
• Strong understanding of automotive systems, maintenance, and repairs
• Excellent communication and customer service skills
• Strong organization and attention to detail
• Ability to manage multiple repair orders and priorities
• Comfortable working in a fast-paced, high-volume service environment
• Valid driver's license required

WHY THIS OPPORTUNITY STANDS OUT

At Bell Audi, you'll have the resources and support to succeed, including:

• A nationally recognized luxury automotive brand
• Strong customer traffic and an established client base
• State-of-the-art diagnostic equipment and factory technology
• Experienced, factory-trained technicians
• A professional and modern service environment
• Ongoing training and development
• Opportunities for advancement within Fixed Operations

READY TO ELEVATE YOUR CAREER?

If you're an experienced Automotive Service Advisor / Service Writer looking for strong earning potential, career growth, and the opportunity to represent a premier luxury brand , we want to hear from you.

Bring your experience. Bring your customer-service skills. Bring your drive to succeed.

Join Bell Audi and become part of a team committed to Service Excellence.

Apply today.

Qualified candidates will be contacted directly to schedule an interview.

Interviews are by appointment only.