Mgr Patient Access [Remote]

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Mgr Patient Access in the United States.

This role is focused on leading and transforming front-end patient access operations within a complex healthcare environment, with a strong emphasis on both operational excellence and patient experience. You will oversee registration and admission processes while ensuring accuracy, efficiency, and compliance across all workflows. The position requires a hands-on leader who can actively diagnose operational issues, identify root causes, and implement scalable solutions that improve performance across the revenue cycle. You will manage and develop a high-performing Patient Access team, working closely with supervisors and frontline staff to drive accountability and continuous improvement. A key aspect of the role involves collaborating with offshore teams to ensure alignment, consistency, and smooth end-to-end operations. This is a high-impact leadership position where your work directly influences patient flow, financial performance, and overall service quality.

Accountabilities

• Lead, coach, and develop a Patient Access team, including supervisors and support staff, fostering a high-performance and solution-oriented culture.
• Oversee daily registration and admission operations, ensuring accuracy, efficiency, and a seamless patient experience.
• Identify operational challenges, perform root cause analysis, and implement scalable process improvements.
• Collaborate closely with offshore/global teams to align workflows and ensure consistency across patient access operations.
• Drive initiatives to improve patient flow, registration accuracy, throughput, and bed utilization.
• Ensure compliance with federal, state, and payer requirements related to registration, admissions, and billing processes.
• Oversee auditing and quality assurance activities to maintain data integrity and reduce downstream billing denials.
• Manage departmental KPIs, performance metrics, budget, and resource allocation to optimize efficiency.
• Represent Patient Access in cross-functional initiatives and system-wide operational discussions.

Requirements

• 3+ years of leadership experience in healthcare operations, managing teams of 10 or more.
• Proven experience in Patient Access, Registration, Admissions, or Revenue Cycle operations.
• Strong track record of solving complex operational and workflow challenges in healthcare settings.
• Experience working with or coordinating across offshore or global teams is strongly preferred.
• Deep understanding of front-end revenue cycle processes, including registration and admission workflows.
• Demonstrated ability to drive process improvement, operational efficiency, and performance optimization.
• Experience managing KPIs, budgets, and team performance in a structured operational environment.
• Strong communication and influencing skills across diverse teams and stakeholders.
• Ability to thrive in a fast-paced, high-volume healthcare environment requiring hands-on leadership.

Benefits

• Competitive base salary ranging from approximately $57,569 to $90,415 annually, depending on experience and location.
• Eligibility for an annual bonus program with a target of 10%.
• Comprehensive benefits package including medical, dental, vision, and other health coverage options.
• Opportunity to lead impactful operational improvements that directly enhance patient experience.
• Strong focus on career development, learning, and internal growth opportunities.
• Collaborative work environment with cross-functional and global team exposure.
• Meaningful role contributing to healthcare access efficiency and revenue cycle performance.
• Inclusive workplace culture with emphasis on diversity, equity, and employee well-being.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.