Resident Services Coordinator

Job Description

Job Description

The Cesar Chavez Foundation is a non-profit organization that serves low-income families in California, Arizona, New Mexico, and Texas through affordable housing and social service programs. Working in the Community Services department, under the direction of the Regional Program Coordinator, the Resident Service Coordinator implements and supervises the Senior Services Program and related activities to ensure their success and impact at two senior HUD properties.

This entry-level, part-time role requires strong decision-making, leadership, and skills in community planning and outreach. You will actively engage with senior residents, providing essential support and resources while building relationships that foster a connected and thriving community. Key duties include resident outreach, program supervision, and collaboration with Property Management to develop partnerships and enhance resident services.

Minimum Qualifications: Uphold Ethical Standards: Maintain all ethical practices of the Cesar Chavez Foundation by serving the community with character, integrity, dignity, and professionalism.

Program Management: Manage the Si Se Puede Community Centersâ Program, Senior Services, and ensuring compliance with site HUD requirements.

Program Administration: Prepare activity materials, provide case management assistance, manage petty cash and conduct a daily log.

Behavior and Safety: Enforce program behavior policies and safety procedures, including reporting adult and elder abuse and neglect according to state law.

Communication: Create and distribute monthly newsletters, calendars, and flyers for events and resources.

Outreach to partnerships and residents of the community also required.

Engagement: Foster a friendly and welcoming environment for members and visitors.

Record Keeping: Maintain accurate record keeping and document retention systems, and compile comprehensive reports.

Confidentiality: Protect the confidentiality of sensitive information at all times.

Collaboration: Maintain effective working relationships with employees, participants, Si Se Puede Association and community partners, actively contributing to resident stability. Contribution: Coordinate and distribute donations amongst the elderly, such as food, in-kind, holiday and everyday essentials.

Preferred Qualifications: Teamwork: Work effectively in a collaborative environment, respecting and valuing diverse perspectives and contributions. Cultural Competence: Function effectively in a diverse environment with multiple perspectives and challenging needs. Partnership Building: Develop partnerships to ensure all site and program requirements are met. Client Support: Work with individuals facing mental health, disabilities, substance abuse, legal, and financial challenges. Flexibility: Ability to work evenings and weekends as necessary.

 

 

Special Requirements: Education: At least 12 units of college credit from a two-year accredited college or related experience in Case Management, Outreach, or Community Services. Language Skills: Preferably bilingual (Spanish). Technical Skills: Knowledge of MS Office (Word/Excel), Adobe, and Canva is highly recommended. Work Environment: Ability to work independently and effectively in a fast-paced environment. Background Check: Must pass Live Scan fingerprinting/background check. Health Requirements: Provide proof of a negative TB test result taken within the last year. Availability:

Available Monday Friday, 8 hours a day (9:00 AM- 6:00 PM). Location: Position requires on-site work at the Community Center. Certification: Must be First Aid/CPR/AED certified (or obtain within 30 days) and maintain these certifications.

Physical Requirements: Ability to lift and carry heavy objects as needed for transportation, setup, and conducting activities. Frequently required to stand and walk and occasionally required to stoop, kneel and/or move up to 35 pounds. Bonus: Previous experience working with the senior population, though not required.