Head OF Operations

Are you Relentless in the pursuit of excellence? Maybe even a little Rebellious (especially when it comes to food)? Do you believe teamwork is the secret ingredient to achieving greatness? Do you want to be part of a TRIBE of people who stand together , operate with purpose, and WIN … then Velvet Taco is the place for you! The Perks Competitive salary and performance bonus plan Medical, Dental, and Vision Benefits after 30 days Company-paid Vision and Dental (employee only) Flexible Spending Accounts (FSA) Health Savings Accounts (HSA) Employee Assistance Program - Stand Together Fund Company Paid STD, LTD, and Life Insurance Free TACOS! Oh, and if you're inclined to get a Velvet Taco tattoo, our CEO will pay for it The Job The Director of Operations is responsible for the quality of restaurant operations and is dedicated to building an environment of operational excellence. Aligns teams through performance measures that achieve our business goals. This position is also responsible for each restaurant’s execution and provides leadership and coaching to achieve high operational standards and increase sales and profits. The Director of Operations fosters a high-energy, high-performing culture, making Velvet Taco a place our Team Members want to work. People Leader: Encourages and fosters the development of Management Teams, providing them with challenging and measurable goals for their professional growth. You can easily adapt the delivery of information, content, or feedback style to best meet the audience's needs. Easily handles performance issues and holds teams accountable in a constructive and timely manner. Talent Development: Believes in and supports a culture of continuous improvement and continuous learning and actively works on self-development. Workforce Planning : Develops succession plans for staffing needs with a strong ability to recruit and develop others. Assesses talent at all levels and understands the importance of building a bench. Operations: High level of P&L acumen and develops action plans to continuously raise the level of performance. Skilled at planning, development, and implementation of practices that meet our high operational standards. Champion of change and inspires others to embrace evolution Culinary: Ensures culinary standards are being followed in the areas of food safety, food storage, prep recipes, line procedures, and all culinary processes. Food Safety: Sets the bar high in maintaining a clean, food-safe, and professional work environment while making it high energy and fun. Financial Aptitude: Skilled at developing and setting annual plans, taking the initiative, and successfully achieving them. New Restaurant Openings: Lead, execute, and assist in NRO’s. Our Values BE RELENTLESS, NEVER SETTLE : Proven track record of successful P&L and operations management of at least $5-10M in AUV. Ability to think analytically and perform tactically. Possess leadership skills with a strong ability to assess talent and build effective teams. BE A REBEL : Expected to be hands-on when needed and work on a rotating schedule that includes late-night hours and weekends. Model high ethical standards for self and others. Proven ability to direct management teams in high-volume, fast-paced environments. KICK ASS & TAKE NAMES : Minimum 5 years in a multi-unit food service leadership role required. Ability to multitask and work under deadlines. Complete knowledge of MS Excel, Windows, & POS programs. STAND TOGETHER : Excellent communication skills, both written and verbal, ability to communicate with individuals at all levels of the organization. The Necessities Candidates must currently reside in the Houston area Out-of-the-box thinker Problem identifier and solver Excellent relationship builder Able to set goals and convert plans into action 5 years in a leadership role, with a multi-unit restaurant brand Experience leading successful sales-building initiatives Track record of data-driven decision-making Self-starter, able to juggle multiple projects at one time Expected to have a high presence in designated restaurants in Houston (80%) Who WE Are! Taco Velvet Taco is a temple to the liberated taco. We are a one-of-a-kind taco concept serving a chef-driven menu in a unique & funky fast-casual setting. Founded on the idea that tacos don’t have to be associated with Tex-Mex cuisine and can be made with the same care and quality ingredients as fine dining, Velvet Taco is where “anything goes meets the art of the possible.” Some cool things about us: we use only the freshest ingredients to offer a menu that pushes the boundaries of multicultural cuisine, taking the taco to a whole new, liberated level. We slowly roast our chicken and corn, use lots of booze in our margaritas, and make everything from scratch, which means our food tastes awesome! Our tacos may not change the world, but we think they’re pretty freakin’ great. The best part? Our kick-ass Tribe is at the center of it all Learn more about us at At Velvet Taco, we celebrate individuality! We are an equal opportunity employer and try to select and retain the best Team Members and Managers based on their job-related qualifications, regardless of race, color, creed, sex, religion, national origin, age, sexual orientation, gender identity, or medical condition #J-18808-Ljbffr