Senior People Operations Generalist (US - Remote)

Senior People Operations Generalist Zero Gravity Marketing (ZGM) is seeking a Senior People Operations Generalist to own and execute key People Operations functions across the agency. This role partners closely with the Director to manage full-cycle recruiting for both employees and contractors, while overseeing onboarding, offboarding, benefits administration, HR operations, and internal communications. This is a hands‑on, high‑ownership role in a lean, fast‑paced environment. You'll be responsible for driving core People processes, maintaining accurate employee and contractor records, coordinating recruiting activities, and supporting performance management while helping ensure compliance across a distributed workforce. The ideal candidate is highly organized, detail‑oriented, and proactive, with strong judgment and the ability to work independently. They thrive in an environment where no task is too small and are comfortable balancing day‑to‑day administrative responsibilities with higher‑level People Operations initiatives. Core Responsibilities Employee & Contractor Lifecycle Own onboarding and offboarding processes for employees and contractors, ensuring a smooth, compliant, and welcoming experience. Manage contractor lifecycle logistics, access provisioning, documentation, and exits. Maintain accurate and up‑to‑date employee and contractor records and documentation. Recruitment & Talent Acquisition Own full‑cycle recruiting for employee and contractor positions, from job posting through offer stage. Source, screen, and evaluate candidates, conducting initial interviews and recommending qualified candidates for further consideration. Coordinate and facilitate interview processes, candidate communications, and hiring logistics. Present candidate recommendations and hiring updates to the Director for review and approval at key stages of the hiring process. Prepare offer details and onboarding coordination following final hiring approval. Maintain a positive candidate experience and ensure timely communication throughout the recruiting process. Benefits & 401(k) Administration Partner with Director to administer health benefits and retirement plans. Support Open Enrollment communications and execution. Serve as a primary point of contact for employee benefits questions and support. People Systems & HRIS Own employee and contractor data within the HRIS, ensuring accuracy and integrity. Manage updates, audits, and reporting as needed. Respond to employee HR inquiries with clarity and discretion. Troubleshoot issues and improve data processes over time. Compliance Support Support compliance with federal and state employment requirements by maintaining accurate records and documentation. Assist with compliance‑related tasks such as I‑9 verification, audits, and required updates to employee records. Help ensure policies and practices align with basic compliance standards across a distributed, multi‑state team. Flag potential compliance risks or gaps to the Director and support resolution as needed. Internal Communications Draft and distribute clear, professional company‑wide communications related to People Ops programs and updates. Partner with leadership on People Ops messaging as needed. Logistics & Operations Support Manage company swag ordering and distribution. Support travel coordination and company events as needed. Qualifications 4–7+ years of experience in a People Operations or HR Generalist role. Demonstrated ability to own and manage core People Ops processes independently. Experience maintaining HR systems and improving workflows. Strong accuracy and follow‑through across sensitive data and processes. Clear and professional written and verbal communication skills. Ability to handle confidential information and navigate employee matters appropriately. Experience recruiting and managing a full‑cycle recruiting process. Preferred Exposure to multi‑state employment environments and familiarity with state‑specific compliance considerations (e.g., leave laws, wage and hour basics). Experience working in a remote environment and/or agency setting. Familiarity with HRIS systems and project management tools to support HR operations and workflow management (e.g., Gusto, Asana, or similar platforms). Why Join ZGM Partner closely with leadership in a trusted, high‑impact role. Own core People Operations work that directly supports the team. Work in a flexible, agency environment with room to shape processes. Contribute to a growing organization without heavy bureaucracy. At Zero Gravity Marketing, we offer competitive compensation packages, opportunities for professional growth and development, a vibrant company culture, and a supportive team environment where your contributions are valued and recognized. To apply, please submit your resume and cover letter detailing your relevant experience and qualifications here: #J-18808-Ljbffr