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Senior Customer Solutions Engineer

Virtual Vocations Inc

Owning executive-level relationships and strategic engagement for a portfolio of enterprise customers, the full-time Senior Customer Solutions Engineer will collaborate on Sysdig deployments and drive alignment between customer goals and technical capabilities, all while working remotely. Key responsibilities Manage executive-level relationships and strategic engagements with enterprise customers Collaborate with customer teams on deployments and operational best practices Lead Customer Business Reviews and identify risks and opportunities for optimization Required qualifications 5+ years in Customer Success, Solutions Engineering, or Technical Account Management at a SaaS or cybersecurity company Proven experience managing enterprise customer relationships in complex organizations Hands-on experience with Kubernetes and container-based solutions Strong understanding of cloud-native applications and DevSecOps across AWS, Azure, or GCP Experience with scripting and API integration for technical solutions

Vacancy posted 2 days ago
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