Psychiatric Technician (.9)

You’ll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet® Recognition consecutively since 2006.

And you’ll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine!

You can make a difference here.

About Us

Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital.Learn more ( about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.

Your Benefits

We provide a comprehensive and competitive benefits package to all full-time employees (minimum of 24 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more.Click here ( for more information ordownload the 2022 Employee Benefits Guide ( .

Magnet: Commitment to Nursing Excellence

Billings Clinic is proud to be recognized for nursing excellence as a Magnet®-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years. Click here ( to learn more!

Psychiatric Technician (.9)

I/P PSYCH ADULT (BILLINGS CLINIC 2950 10TH AVE N BUILDING)

req12035

Shift: Varies

Employment Status: Full-Time (.75 or greater)

Hours per Pay Period: 0.90 = 72 hours every two weeks (Non-Exempt)

Starting Wage DOE: 17.00 - 21.25

May be eligible for $2,000 sign on incentive

Provide care and close supervision of patients. Document patient behaviors provide crisis intervention as necessary and implement individualized treatment plans while following Billings Clinic policies and procedures. Work as part of the interdisciplinary team and assist in maintaining a safe environment for both patients and staff.

Essential Job Functions

• Ensure that patients and their environment are safe. Complete patient and environmental safety observations on assigned unit. Attentive to possible issues on the unit due to escalating behaviors or environmental factors and report concerns to Charge nurse.

• Provide patient care and assist with ADLs as needed such as personal hygiene, toileting, bathing, transferring, and eating. Daily task assignments may include height, weight, vital signs and obtaining blood glucose levels. Document the care provided in a timely and accurate manner per Billings Clinic guidelines.

• Communicate effectively and provide age appropriate care to adolescents, adults, and geriatric patients.

• Demonstrate appropriate judgment and emotional stability when encountering stressful and non-stressful situations. Exhibit calm demeanor when de-escalating patients. Implement crisis prevention and de-escalation approved techniques beginning with least restrictive intervention followed with more restrictive interventions as necessary. May include lifting, bending or holding to assist patients.

• Facilitate and supervise patient groups of an educational or supportive purpose. Encourage patient participation in milieu activities and plan of care.

• Demonstrate accurate and timely documentation for all patient care provided through completion of applicable charting.

• Assist with admissions by checking in patient belongings and gathering their belongings upon discharge.

• Maintains a safe and clean environment for patients and staff members.

• Maintains confidentiality and acts in accordance with HIPPA policy and procedure.

• Performs routine clerical work including filing, chart maintenance, paperwork coordination and effectively using the phone system.

• Contributes to individual treatment plans as part of the treatment team. Comprehends program specifics and therapeutic purpose for each group. Makes essential judgments related to patient needs and progress. Seeks out consultations and information from other team members and gives input into team decisions.

• Participates in process improvement. Actively provides feedback to other team members and gives input into team decisions.

• Models patient service excellence (PSE) and provides quality customer service care when engaging with patients, family members and other staff members.

• Acts as a resource, role model and mentor. Responds appropriately to questions and assists with problem resolution.

Minimum Qualifications

Education

• High School or GED

Experience

• 6 months training or direct experience in the mental health or related human services field with demonstrated ability and skills to work therapeutically with patients, preferred

Certifications and Licensures

• CPR at hire

Billings Clinic is Montana’s largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more at (

Billings Clinic is committed to the principles of Equal Employment Opportunity. All policies and processes are designed toward achieving fair and equitable treatment of all employees and job applicants. Employees are encouraged to discuss any concerns they have in this regard with their immediate supervisor and/or the Vice President People Resources. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, creed, religion, national origin, gender, gender identity, sexual orientation, age, marital status, genetic information or disability.