Veterinary Assistant/Receptionist

Job Description

Job description


All Creatures Veterinary Clinic is expanding! We are looking for an enthusiastic, motivated, compassionate and detailed oriented candidate to join our team. This position includes the duties of both a customer service representative and veterinary assistant. Candidate must be able to multi-task and exhibit excellent customer service in a fast paced environment. The ideal candidate will have previous experience in a veterinary clinic but we are willing to train the right individual.

Our practice is located in the beautiful recreational community of Minocqua, Wisconsin. We see a variety of patients including companion animals as well as exotics, and pocket pets. Our practice is paper-light and offers the latest in equipment and technology.

Work schedule is M-F with 1-2 Saturdays per month. This position is available as either fulltime averaging 35- 39 hours per week (season dependent) or we would also consider part-time. We offer a complete benefits package including health, dental, vision, disability and life insurance for full time employees. We also offer 401k with match, uniform allowance, and veterinary care discounts. Rate is dependent on relative skills and experience in veterinary medicine. Rate: $15-$18/hr.

The veterinary assistant/CSR is the entire team's primary support. Every department relies on their significant role in aiding with a variety of services to provide excellent client and patient care.

Job Description Overview:

- Answer phones


- Schedule appointments


- Customer service


- Proper documentation and record keeping


- Collection of payments


- Housekeeping and cleaning of facilities and exterior walkways


- Assist with patient care and treatment


- Monitor hospitalized pets / Monitor/aid in caring for animals after surgery


- Maintain inventory and stocking


- Restrain animals during blood draws and nail trims


- Aiding with routine diagnostic tests (i.e. Taking radiographs, running bloodwork, reading fecal)


- Maintain & sterilize surgical instruments/equipment


- Clean/Disinfect cages, kennels, exam and treatment areas of hospital


- Administering medications under Veterinarian/Vet Tech supervision


- Helping clients with their pets


- Skills of an unlicensed technician are a plus.


- Potential financial assitance with Penn Foster program to become licensed as a Veterinary technician

Qualifications:
• Must be 18yrs old or older
• Must be a self-starter, able to multitask and a team player.
• Genuinely enjoys working with animals and is able to deal with them even when they are stressed, ill or in pain.
• Prefer 1+ years of experience, but willing to train the right candidate
• Ability to meet the physical demands of the job. Work requires lifting, carrying and restraining animals (will be assisted by other staff members in lifting animals over 40 lbs.). Should be able to lift 40lbs on own.


. Walks or stands for extended periods or time; frequently works in a bent or squatting position.


. Is experienced in the teamwork approach and works well with all levels of hospital team members.

If you are passionate about animals and are interested in joining a team of highly devoted animal advocates, our hospital may be the right fit for you.

National Veterinary Associates (NVA) is a leading North American pet health care company with nearly 1,300 locations spanning general practice veterinary hospitals, Ethos emergency and specialty hospitals, and pet resorts and equine veterinary care. With approximately 40,000 team members, we care for pets and support pet families in communities across the United States and Canada. Our purpose is to give pets and the people who love them more quality years together, and our mission is to make care more personal, easy and accessible while advancing medicine and care across every stage of life. Across NVA, we support our teams with the resources, expertise and opportunities they need to deliver exceptional care and help shape the future of veterinary and pet care.

Purpose : Give pets and the people who love them more quality years together

Mission : Transform the pet family experience to be personal, easy and accessible, while advancing medicine and care across every stage of life.


Values : Care Deeply, Do What's Right, One Team, Own It, Shape What's Next


One NVA: Bringing General Practice & Ethos Together

NVA is built to make care personal, easy and accessible, while advancing medicine across every stage of a pet's life.


At National Veterinary Associates, we want to make sure your experience connecting with us is seamless and straightforward. Here's what to expect when interacting with us:

- We'll always reach out via verified LinkedIn profiles or emails ending in @nva.com

- We may also contact you via text message from an identified NVA representative for recruiting-related communication

- All job opportunities and applications are hosted on our official careers site: careers.nva.com

- There is no cost or confidential information required to apply or be considered for a position

If you have any doubts about a communication, feel free to visit our careers page to verify authenticity or email us at View email address on click.appcast.io. Thank you for exploring opportunities at NVA!

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.