Warby Parker is seeking a service-oriented Sales Manager to support a team of
exceptional Retail Advisors in creating the best possible glasses-shopping
experiences. (At other brands, you might see similar roles called Assistant
Store Manager.) As a Sales Manager, you'll engage with customers, have a hand in
process ideation and improvement, and participate in various special projects
along the way. Through these responsibilities, you'll directly impact the
success of our company while seeing our strategic operations in action and
learning from our super talented business and Retail leaders. Ready to play an
integral part in shaping and driving Warby Parker Retail? Read on!
What you'll do:
- Communicate Warby Parker's values and brand philosophy to customers
- Own troubleshooting for our point-of-sale system
- Oversee the store's inventory management procedures
- Develop new processes that improve Warby Parker's ability to serve customers
and optimize their shopping experiences
- Manage and implement daily zoning schedules
- Open and close the store
- Lead meetings at the beginning of shifts and at the end of the day, plus
roundtables and other meetings as needed
● Direct a team of 8·10 team members, consistently demonstrating what great
service looks like
● Help conduct team members' biannual performance reviews with the Store
Leader and Associate Store Leader
- Assist with new hire on-boarding and ongoing training
- Treat all of our customers with respect and cultivate an inclusive,
service-minded work culture
Who you are:
- Steeped in Retail experience, with 1+ year in a management position
- Equipped with exceptional interpersonal skills
- Backed by managerial experience in sales or operations at a complex,
customer-focused retailer
- A self-starter with an entrepreneurial spirit
- Eager to learn new skills
- An upbeat and empathetic team player
- Driven to do what it takes to be a top performer time and time again-and
help your teammates reach their targets along the way
● Able to bring a positive, fun energy to the workplace, even when working
long hours
● Not on the Office of Inspector General's List of Excluded
Individuals/Entities (LEIE)
In compliance with local and state requirements, Warby Parker is committed to
pay transparency. We offer a comprehensive compensation package that includes
not only a competitive base salary/hourly rate but also variable compensation
for eligible employees.
For applicable postings, the range listed is a good faith estimate of the
compensation for this position at the time of posting. Final compensation is
thoughtfully determined by a variety of factors, including the candidate's
qualifications, experience, internal equity, and relevant market data.
For applicable postings, non-exempt employees are eligible for overtime pay if
you are required to work more than 40 hours in a workweek.
Some benefits of working at Warby Parker for full-time employees:
- Health, vision, and dental insurance
- Life and AD&D Insurance
- Paid sick leave1
- Paid Holidays1
- Vacation days per year1
- Retirement savings plan (401(k))
- Parental leave (non-birthing parents included)
- Short-term disability
- Employee Stock Purchase Plan
- Employee Assistance Program (EAP)
- Bereavement Support
- Optical Education Reimbursement
- Free eyewear
- And more (just ask!)
Some benefits of working at Warby Parker for part-time employees:
- Employee Assistance Program (EAP)
- Employee Stock Purchase Plan
- Free eyewear
- Paid sick leave2
- And more (just ask!)
Warby Parker will consider for employment all qualified applicants, including
those with criminal histories, in a manner consistent with the requirements of
applicable state and local laws, including the City of Los Angeles Fair Chance
Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and
the California Fair Chance Act.
If you are a California resident, please review the additional privacy
disclosures available in Section 8 of our Privacy Policy, which provides a
summary of how we collect, use, disclose, and share personal information about
you and explain your rights under the California Privacy Rights Act (“CPRA”).
It is unlawful in Massachusetts to require or administer a lie detector test as
a condition of employment or continued employment. An employer who violates this
law shall be subject to criminal penalties and civil liability.
CO only: The application window for this position is anticipated to close on the
apply before date listed. We encourage interested candidates to apply through
our Career website.
1 WA only: Full-Time employees’ paid sick leave is accrued at a rate of 1 hour
per every 26 hours worked. Full-time employees receive 5 paid holidays and 5-10
vacation days per year (after waiting period, depending on tenure and hours
worked). 2 WA PT only: Paid sick leave (accrued at a rate of 1 hour per every
30 hours worked).
Warby Parker was founded with a mission: to inspire and impact the world with
vision, purpose, and style.
We're constantly asking ourselves how we can do more and make a greater impact,
and that starts by reimagining everything that a company and industry can be. We
want to demonstrate that a business can scale while doing good in the world,
without charging a premium for it. And we’ve learned that it takes creativity,
empathy, and innovation to achieve that goal.
Since the day we launched in 2010, we’ve pioneered ideas, designed products, and
developed technologies that help people see. We offer everything you need for
happier eyes at a price that leaves you with money in your pocket, from
designer-quality glasses and contacts to eye exams and vision tests, and you can
meet us online, at our stores, or even in your home. Wherever and whenever you
need it, we’re there to make exceptional vision care simple and accessible.
(Delightful, too.)
Ultimately, we believe in vision for all, which is why for every pair of glasses
or sunglasses we sell, a pair of glasses is distributed to someone in need
through our Buy a Pair, Give a Pair program.
